外企英文的面试最常见的问题

外企英文的面试最常见的问题（精选13篇）

1.外企英文的面试最常见的问题 篇一

英语面试常见问题

Q： Can you sell yourself in two minutes? Go for it.(你能在两分钟内自我推荐吗?大胆试试吧!)

A： With my qualifications and experience, I feel I am hardworking, responsible and diligent in any project I undertake. Your organization could benefit from my analytical and interpersonal skills.(依我的资格和经验，我觉得我对所从事的每一个项目都很努力、负责、勤勉。我的分析能力和与人相处的技巧，对贵单位必有价值。)

Q：Give me a summary of your current job description. (对你目前的工作，能否做个概括的说明。)

A：I have been working as a computer programmer for five years. To be specific, I do system analysis, trouble shooting and provide software support. (我干了五年的电脑程序员。具体地说，我做系统分析，解决问题以及软件供应方面的支持。)

Q：Why did you leave your last job?(你为什么离职呢?)

A： Well, I am hoping to get an offer of a better position. If opportunity knocks, I will take it.(我希望能获得一份更好的工作，如果机会来临，我会抓住。)

A：I feel I have reached the “glass ceiling” in my current job. / I feel there is no opportunity for advancement. (我觉得目前的工作，已经达到顶峰，即没有升迁机会。)

Q：How do you rate yourself as a professional?(你如何评估自己是位专业人员呢?)

A： With my strong academic background, I am capable and competent. (凭借我良好的学术背景，我可以胜任自己的工作，而且我认为自己很有竞争力。)

A：With my teaching experience, I am confident that I can relate to students very well. (依我的教学经验，我相信能与学生相处的很好。)

Q： What contribution did you make to your current (previous) organization?(你对目前/从前的工作单位有何贡献?)

A： I have finished three new projects, and I am sure I can apply my experience to this position.

(我已经完成三个新项目，我相信我能将我的经验用在这份工作上。)

Q：What do you think you are worth to us?(你怎么认为你对我们有价值呢?)

A：I feel I can make some positive contributions to your company in the future. (我觉得我对贵公司能做些积极性的贡献。)

Q：What make you think you would be a success in this position? (你如何知道你能胜任这份工作?)

A：My graduate school training combined with my internship should qualify me for this particular job. I am sure I will be successful. (我在研究所的训练，加上实习工作，使我适合这份工作。我相信我能成功。)

Q：Are you a multi-tasked individual?(你是一位可以同时承担数项工作的人吗?) or Do you work well under stress or pressure?(你能承受工作上的压力吗?)

A：Yes, I think so.

A：The trait is needed in my current(or previous) position and I know I can handle it well. (这种特点就是我目前(先前)工作所需要的，我知道我能应付自如。)

英语面试常见问题(2)

Q：What is your strongest trait(s)?(你个性上最大的特点是什么?)

A：Helpfulness and caring.(乐于助人和关心他人。)

A：Adaptability and sense of humor.(适应能力和幽默感。)

A：Cheerfulness and friendliness.(乐观和友爱。)

Q： How would your friends or colleagues describe you?(你的朋友或同事怎样形容你?)

A： (pause a few seconds) (稍等几秒钟再答，表示慎重考虑。) They say Mr. Chen is an honest, hardworking and responsible man who deeply cares for his family and friends. (他们说陈先生是位诚实、工作努力，负责任的人，他对家庭和朋友都很关心。)

A：They say Mr. Chen is a friendly, sensitive, caring and determined person. (他们说陈先生是位很友好、敏感、关心他人和有决心的人。)

Q：What personality traits do you admire?(你欣赏哪种性格的人?)

A： (I admire a person who is)honest, flexible and easy-going. (诚实、不死板而且容易相处的人。)

A： (I like) people who possess the “can do” spirit. (有“实际行动”的人。)

Q：What leadership qualities did you develop as an administrative personnel?(作为行政人员，你有什么样的领导才能?)

[关于外企面试常见问题的英文回答汇总]

2.外企英文的面试最常见的问题 篇二

面试是用人单位测查和评价应试者能力素质的一种考量方式, 是一种由组织者精心设计, 在特定场景下, 以面试官对应试者的面对面交谈与观察为主要手段, 由表及里测评应试者的知识、能力、经验等有关素质的一种考试活动。有广义和狭义之分, 广义的面试包括情景模拟类的测评手段, 而狭义的面试仅指面谈法的面试。面试具有四个显著特点, 即以谈话和观察为主要手段、双向沟通、内容灵活、交流具有直接互动性, 可观察到其他方法无法测出的某些属性或层面。

面试能成为测评人才素质的方法, 是因为人的内在素质与外显行为是一个动态的整体系统。外显行为分语言行为与非语言行为。根据心理学理论, 内在素质必然通过外显行为表现出来;外显行为受制于内在素质, 具有某种特定性、稳定性与差异性。一般情况下, 只有当被试者如实表述其素质状态时, 语言行为与非语言体态行为才能协调一致。

二、应届毕业生的特点

当今大学生家庭条件都比较优越, 大多在父母的庇护下长大, 没有太多社会阅历及经验, 而如今的应届毕业生面对就业知难而退, 内心焦虑、自我清高、缺乏自信, 主要有以下特点。

第一, 有知识而无经验, 且轻视经验作用, 往往眼高手低;第二, 一切都是新的, 对工作岗位的了解仅停留在表面上或根本不了解;第三, 自我定位模糊不清, 雄心勃勃, 但抗打击能力不强, 欠缺战胜挫折的能力;第四, 团队意识不强, 缺乏大局观念等问题。

三、面试中的常见问题及应答技巧

1. 面试前务必记住的三个法则

黄金法则:80/20———应试者要承担起80%的谈话, 而面试官只会说20%;白金法则:应试者必须试着控制面试的节奏和话题;钻石法则:对于没有把握的问题, 抛回给面试官。

2. 常见问题及应答技巧

即使资深的人力资源管理师, 在对应届毕业生进行面试时, 也会感到些许茫然, 问不到工作经验;没有个人证明材料提供;所学专业知识与实际需要脱节;有些甚至不知道自己的兴趣所在;再加上应届毕业生的心态不稳定———急功近利者, 妄自菲薄者, 眼高手低者大有人在。很多用人单位都开始用一种新的方式进行评估———胜任力。

胜任力, 是一种可以被观察到的行为, 成功人士身上体现更多, 更频繁, 取得的成果也更大。如果用海上冰山作比喻, 则水面上的十分之一就是这种胜任力, 而水面下的十分之九就是知识、技能、态度、价值观。对于这样一种面试考究, 应届毕业生们该如何应答呢?具体如下:

(1) 在一分钟内介绍自己。

应答技巧:一般最多用二十秒介绍自己的姓名、学校、专业, 引出自己的优势或强项, 在最短时间内使面试官对你产生好感, 等等。千万不要重复个人简历, 否则无印象分。

(2) 你为什么会选择目前学习的专业呢?

此问题是考察应试者决策质量或决策品质这一胜任力, 相对应的回答技巧:不要简单地说“感兴趣”或“就业前景乐观”等。应答要符合应试者专业的特点, 不要说得太到位, 可以自圆其说, 点到为止, 否则面试官会觉得要么太虚伪, 要么太狂妄。另外, 应该表示对自己的专业的确感兴趣, 或增强戏剧效果。没有哪个面试官会相信你真的做过如此缜密的调查分析, 但你已经展示了做决策时的思路, 这就是亮点。

(3) 你在实习期间的收获是什么?

此问题是考察应试者学习动态这一胜任力, 相对应的回答技巧:这类问题不要夸大自己的成绩, 谦虚一点。不妨说说自己在实习期间的不足。应答中要详细说明当时的情况, 要达到的目的, 采取了哪些步骤, 事情的结果, 得到的经验教训, 以及以后怎样运用到工作中避免犯类似的错误。最后, 可以对自己的实习经历作总结, 并对发现的不足加以强化, 表明自己如何弥补不足。

(4) 你有过和别人合作的经历吗?在这一过程中, 你是如何处理意见分歧的呢?

此问题是考察应试者的冲突管理这一胜任力。肯定要回答“有”, 目前, 绝大部分用人单位都不欣赏没有原则的老好人。所以, 要把自己包装得强势一些。

应答技巧:此问题有两种应答:第一, 直面应答, 每个人在团队中都应该可以自由坦诚地发表意见, 如果是团队中的领导者, 就需要有自己的见解, 有担当。如果是团队的普通一员, 就应该保留自己的意见, 但要认真执行管理者已经做出的决策。整个过程中, 只要遵循“对事不对人”的原则, 任何问题就可以得到解决。切记在应答时, 一定要眼睛看着面试官, 微笑, 以冲淡你的咄咄逼人。第二, 反问学习式应答, 如果实在没有把握, 则可以把问题抛还给面试官:您问的恰好也是我最困惑的一点, 没有指点。一方面, 不想做没有原则的老好人, 另一方面, 大家都是朝夕相处的同事, 我不想让他们觉得自己盛气凌人。可一直到现在, 我都不知道是否做得正确, 也许我可以从您那里得到一些指教, 并反问面试官:您说我当时这么做有问题吗?

(5) 多个问题同时出现时, 应该如何解决?

此问题主要考察应试者的主次辨别这一胜任力, 相对应的回答技巧是:把所有要处理的事情按轻重缓急分成4个象限:重要而且紧急;重要但不紧急;不重要但紧急;不重要也不紧急。切记, 不要直接叙述这个思路, 这会让人觉得你不像应届毕业生。可以由具体事例说明。

(6) 请谈谈你的职业生涯规划是什么?

应届生在面试前, 首先应该了解用人单位的基本情况。这种问题并不需要你回答得无懈可击, 这也办不到, 说通俗了, 认为你胸无大志;回答太专业了, 觉得你好高骛远。

应答技巧:第一, 设定一个与自己专业相关的长远目标;这个目标要和用人单位的工作有关但不要局限在工作单位内部 (因为空间有限, 会遭遇许多太过于细节的问题) 。第二, 把这个目标分解, 以1年, 3年, 5年, 10年的进度, 逐步推进。且每个阶段都要说明你能为用人单位作出怎样的贡献, 你能得到怎样的提高, 且与你长远目标的关系。第三, 在此过程中, 除了想办法不断充电外, 还要说说你希望用人单位可以给你怎样的帮助。但又要表现得自己希望在实践中成长。第四, 强调自己稳定的心态, 尽量凸显自己的能力。第五, 在应答类似问题时, 不要显得太胸有成竹, 偶尔显示出涉世未深可以让面试官觉得你还有学生的单纯。此时可以联想钻石法则。

(7) 面试的肢体语言。

很多应届毕业生面试在入座后都采用一种非常闭合的姿势, 很拘谨。这不能说是坏事, 但的确会让面试开始的破冰显得艰难。应对技巧:面试双方最好姿势一致, 表示友好关系, 有认同感。面试时, 要表现得有教养, 容易接近。

(8) 关于案例讨论/游戏面试。

首先, 要有信心。在面试者进入会场入座起, 面试就已经开始了。必须做到:第一, 注意着装, 不要太随便, 也不要太成熟, 时刻记住你是应届毕业生。第二, 绝对不能迟到。第三, 问候所有人, 包括面试官和对手。第四, 主动介绍自己, 并努力记住别人的名字。第五, 帮助其他人拿水, 准备文具, 提供一切可能的帮助。第六, 认真准备自我介绍, 最好英语和中文两手准备。

其次, 在类似个案研究、游戏选择甄选中, 应试者给出的答案很次要的, 重点考察:第一, 能否很快融入团队, 并积极参与;第二, 能否起领导作用;第三, 解决问题的能力和结果导向;第四, 坚持不懈和灵活应变的平衡;第五, 倾听和表达。

应答技巧:第一, 在得到任务的那一刻, 当仁不让地扮演领导角色。第二, 努力克制自己的第一反应, 千万不要脱口而出“好难, 我不会”。第三, 强调分工, 由你来调度。第四, 不要一个人滔滔不绝, 但要积极提出看法。可以先听别人怎么说, 很有礼貌地提出反驳。在讨论中, 抢先开口的不一定赢, 最后闭嘴的才是胜利者。第五, 归纳, 在别人的基础上, 一定要有所突破, 或者说是“别出机杼”, 一鸣惊人。第六, 时间控制。适时提醒小组成员, 还有XX分钟, 不要游离出讨论范围。第七, 努力找出一到两个过程中的不足, 记在心里。

在个案研究、游戏选择结束后, 一般都会有小组总结, 会推选代表。不要推让, 要好好把握机会。要感谢小组每个成员, 明确详细, 把刚才记在心里的不足提出来, 作为经验教训。即使很遗憾, 你不一定会作为代表, 也没关系, 也能用得上。不管其他人说得多么完整详细, 你一定要找出一些问题, 举手补充。最后, 感谢面试官的宝贵时间。离场时, 要让所有人都注意你。可以单独向面试官讨教;能清楚地叫出每个队员的名字与之道别;帮忙清理场地, 等等。

面试的问题有很多, 应答技巧方式也多样化, 关键是要符合情景需求, 当今社会中大多用人单位选拔人才的面试都离不开类似常见问题, 本文只对个别常见问题进行探讨, 希望对应届毕业生求职有所帮助。

参考文献

[1]李启太.大学生求职应聘面试技巧谈[J].职业, 2010 (12) .

[2]韦世友.试论大学毕业生求职面试技巧[J].广西教育, 2010 (06) .

[3]张璐.大学生求职面试技巧[J].四川经济管理学院学报, 2008 (03) .

3.外企英文的面试最常见的问题 篇三

关于应聘者的组织策划能力

① Tell me about a time when you had to plan and coordinate a project from start to finish.

② Describe a situation in which you had to schedule your activities to meet an objective.

问题①要求应聘者举例说明自己过去曾策划和协调的一个完整的工作项目。问题②要求应聘者描述一下自己是如何安排工作进度,从而实现一个具体的目标的。两个问题的设置旨在考察应聘者设置项目目标、安排项目工作进度、处理项目具体任务的能力。通过这些问题,还可以考察应聘者是否具备合理调配资源并有效分配任务以实现目标的能力。

① [具体任务] I headed up a project which involved sales personnel and engineers. [执行步骤] I organized a meeting to get everyone together to brainstorm and get his or her input. From this meeting I drew up a plan, taking the best of the ideas. I organized teams, balancing the mixture of technical and non-technical people. We had a deadline to meet, so I did periodic checks with the teams. After three weeks, we were exceeding expectations, and were able to begin implementation of the plan. [完成结果] It was a great success, and I was commended for my leadership, but I was most proud of the team spirit and cooperation.

② [具体任务] I had to complete a technical report every month. This involved collecting a large amount of information from different departments. [执行步骤] I scheduled all the data collecting tasks. Each department was given a monthly deadline to submit information to me and I scheduled reminders to be sent out before the deadline. I set aside a time in my diary each month to check all the information. Then I allocated time for writing up the report. [完成结果] This worked well and I comfortably met my deadline.

关于应聘者的团队合作能力

① What kinds of people do you have difficulties working with?

② Describe a time when you demonstrated the ability to be an effective team member.

问题①要求应聘者具体说明和哪一类人共事有困难。通过这个问题,主考官想从侧面了解一下应聘者的团队合作能力。应聘者在回答这一问题时,比较明智的选择是如实讲述自己不擅长与某类人共事,但尽量将回答的重心放在如何成功地与此类人沟通方面。应聘者可以首先简述自己不愿和这类人共事的原因,然后说明自己如何积极与他们沟通并取得共识,从而解决问题,最后别忘了强调自己从中学到的东西。问题②旨在考察应聘者是否具备与新团队成员培养良好合作关系并为团队作贡献的能力。应聘者应举例说明自己是如何与新团队成员积极沟通培养良好关系,以及自己是如何理解团队目标并为团队作出重要贡献的。

① [具体问题] In my last two jobs I have worked with people from different backgrounds and cultures. The only time I had difficulty was with people who were dishonest about work issues. [解决措施] I worked with one man who was taking credit for the work that his team accomplished. I had an opportunity to talk with him one day and explained how he was affecting the morale. He became very upset that others saw him that way, and said he was unaware of his behavior or the reactions of others. [处理结果] His behavior changed after our talk. What I learned from that experience is that sometimes what we perceive about others is not always the case if we check it out.

② [具体问题] I was transferred to a new team at my last company. The team members were not welcoming, and I was not included in their meeting discussions. [解决措施] I asked each team member to talk to me about their expectations of me as part of their team. I explained that I understood their reluctance to trust and accept me straight away, but I wanted to make positive contributions to the team. We discussed team objectives, individual roles and working styles and started to develop a rapport with each other. I made sure that I asked for their advice and feedback initially, and gradually I earned their trust. [处理结果] The team learned to be more flexible in their approach to new staff members, and I learned that one has to earn trust and acceptance. Our team works really cohesively towards its goals now.

关于应聘者的抗压适应能力

① Tell me about how you worked effectively under pressure.

② Tell me about a time when you had to quickly adjust your work priorities to meet changing demands.

问题①要求应聘者描述一下自己如何在压力下成功完成工作。通过这个问题,主考官想了解应聘者是否能在压力巨大或工作条件困难的情况下成功完成工作任务。回答这种问题,应聘者要举出实例,着重强调自己具备沉着冷静地面对压力的素质,并懂得如何为自己减压。问题②考察应聘者是否具备为满足不同的工作需求而调整工作重心的能力。应聘者在回答这一问题时,应举出代表性的例子强调自己能够有效调整自己,以适应不同环境下的工作,同时履行不同职责。

① [具体任务] While at the KDC factory, we were faced with a sudden and big order increase for the power tools. It was for a new customer and urgent. [执行步骤] I immediately sat down with the production supervisor and manager. We were able to make a workable plan that guaranteed materials were available and met the production deadline. We also paid a few visits to this customer to make sure that we completely understood their needs. [完成结果] While it was challenging and involved long hours, the pay-off was a signed contract with this new customer.

② [具体任务] I was in the middle of planning a new product launch for the company when I was asked to prepare a feasibility report for a big project we were tendering for. [执行步骤] I made an outline of the information I needed immediately for the report and assigned a portion to each of my staff. I spent the next couple of days drawing up schedules of the tasks that needed to be carried out to complete the report and meeting with staff members to brief them and get feedback. I was then able to refocus on completing the new product launch on time. [完成结果] The feasibility report was completed on time with great efforts made by each staff member, and I didn’t miss the deadline of the new product launch.

关于应聘者在注重细节和工作标准方面的能力

① Describe what you did to control mistakes in your work.

② Tell me about a time when you were not satisfied with your work performance. What did you do about it?

问题①要求应聘者描述一下自己是如何控制工作中的失误的。通过这一问题,主考官想了解应聘者是否能全面关注工作任务中各方面的细节,并准确无误地完成任务。应聘者在回答该问题时,应强调自己是一个严格、细心的人,在工作中十分注重细节,并且经常检查细节方面的问题,从而能有效杜绝失误的出现。问题②要求应聘者举例说明对自己工作表现有哪些不满意的地方。主考官想通过这一问题了解应聘者如何为自己制定具体的工作标准,以及在工作出现问题时能否及时予以纠正。在回答该问题时,应聘者应强调自己一直为自己的工作设置非常高的标准,一旦发现工作表现不符合标准时,总是积极地采取措施,弥补不足之处。

① [具体任务] In my last position I had to make all the conference arrangements for my line director. [执行步骤] I listened carefully, wrote down what he needed and then read it back to him to confirm that I had everything right. I would also follow up with a detailed email to check again. Once I had made the arrangements I would set up a time to get his feedback and check I had everything he needed. I then followed this up with an email with all the confirmed details. [完成结果] This was time-consuming for both of us, but it meant that no errors were made in the arrangements. It would have been frustrating and costly not to have made such thorough checks.

② [具体问题] Once my sales performance review rating was lower than I had expected. [解决措施] I met with my line director to make an action plan for improvement and set very specific sales targets to be met on a monthly basis. I worked very hard to meet these targets and constantly monitored my sales performance. I also asked for regular feedback about my performance. [处理结果] After six months, my line director conducted another review and my rating was much higher.

总之,在面试过程中,主考官主要想通过行为性问题了解应聘者在某一特定情形下的具体表现,从而考察应聘者是否符合应聘职位的具体要求。在回答问题前,应聘者应仔细聆听问题,给出的回答要尽量明确、详细,以便主考官从中了解你是否真正具备该职位所需要的技能和素质。以下笔者补充提供了一些类似的常见行为性面试问题,以供应聘者实战演练:

①Give an example of an occasion when you used logic to solve a problem.

②Give an example of a goal you reached and tell me how you achieved it.

③Describe a decision you made that was unpopular and how you handled it.

④What do you do when your schedule is interrupted? Give an example of how you handle it.

⑤Have you had to convince a team to work on a project they weren’t thrilled about? How did you do it?

4.外企英文面试问题及回答 篇四

Q：Can you sell yourself in two minutes? Go for it.

A：With my qualifications and experience, I feel I am hardworking, responsible and diligent in any project I undertake.

Your organization could benefit from my analytical and

interpersonal skills.

Q：Give me a summary of your current job description.

A：I have been working as a computer programmer for five years. To be specific, I do systemanalysis, trouble shooting

and provide software support.

Q：Why did you leave your last job?

A：Well, I am hoping to get an offer of a better position. If opportunity knocks, I will take it.

A：I feel I have reached the glass ceiling in my current job. / I feel there is no opportunityfor advancement.

Q：How do you rate yourself as a professional?

A：With my strong academic background, I am capable and competent.

A：With my teaching experience, I am confident that I can relate to students very well.

Q：What contribution did you make to your current (previous)organization?

A：I have finished three new projects, and I am sure I can apply my experience to this position.

Q：What do you think you are worth to us?

A：I feel I can make some positive contributions to your company in the future.

Q：What make you think you would be a success in this position?

A：My graduate school training combined with my internship should qualify me for this particular job.

I am sure I will be successful.

Q：Are you a multi tasked individual?

or Do you work well under stress or pressure?

A：Yes, I think so.

A：The trait is needed in my current (or previous) position and I know I can handle it well.

Q：What is your strongest trait(s)?

A：Helpfulness and caring.

A：Adaptability and sense of humor.

A：Cheerfulness and friendliness.

Q：How would your friends or colleagues describe you?

A：(pause a few seconds)They say Mr. Chen is an honest,

hardworking and responsible man who deeply cares for his

family and friends.

A：They say Mr. Chen is a friendly, sensitive, caring and determined person.

Q：What personality traits do you admire?

A：(I admire a person who is)honest, flexible and easy

going.

A：(I like) people who possess the can do spirit.

Q：What leadership qualities did you develop as an administrative personnel?

A：I feel that learning how to motivate people and to work together as a team will be the major goal of my leadership.

A：I have refined my management style by using an open-door policy.

Q：How do you normally handle criticism?

A：Silence is golden. Just don‘t say anything; otherwise the situation could become worse.

I do, however, accept constructive criticism.

A：When we cool off, we will discuss it later.

Q：What do you find frustrating in a work situation?

A：Sometimes, the narrow-minded people make me frustrated.

A：Minds that are not receptive to new ideas.

Q：How do you handle your conflict with your colleagues in your work?

A：I will try to present my ideas in a more clear and civilized manner in order to get my points across.

Q：How do you handle your failure?

A：None of us was born perfect. I am sure I will be given a second chance to correct my mistake.

Q：What provide you with a sense of accomplishment.

A：Doing my best job for your company.

A：Finishing a project to the best of my ability.

Q：If you had a lot of money to donate, where would you donate it to?Why?

A：I would donate it to the medical research because I want to do something to help others.

A：I prefer to donate it to educational institutions.

Q：What is most important in your life right now?

A：To get a job in my field is most important to me.

A：To secure employment hopefully with your company.

Q：What current issues concern you the most?

A：The general state of our economy and the impact of China‘ entry to WTO on our industry.

Q：How long would you like to stay with this company?

A：I will stay as long as I can continue to learn and to grow in my field.

Q：Could you project what you would like to be doing five years from now?

A：As I have some administrative experience in my last job, I may use my organizational and planning skills in the

future.

A：I hope to demonstrate my ability and talents in my field adequately.

A：Perhaps, an opportunity at a management position would be exciting.

如果不愿正面回答，也可以说：

It would be premature for me to predict this.

5.求职英语：外企面试常见问题 篇五

1. What extracurricular activities were you involved in? What made you choose those? Which of them did you most enjoy, and why?

2. What led you to select your major? You minor?

3. Which of your courses did you like the least?

4.Was there a course you found particularly challening?

5.If you Were to start college over again tomorrom, what are the courses you would take?why?

6.In college，how did you go about influencing someone to accept your ideas?

7.Based on what you know of the job market，which of your courses were the most useful?The least?

8. What advice would you give college student intending to go into your field?

9. What are your most memorable experiences from college?

10.What did you learn from your internships or work study experiences?

11. Why dont I see internships or work-study experiences on you resume?

12.In what courses did your worst grades? Why? How do you think that will affect your performance on the job?

13.Why did you decide to go to college?

14.How was your college education funded?

15.What percentage of your college did you college did you pay for and what sort of jobs did you have while you were in school?

16.Tell me a little about some of your extracurricular activities that would assist you in this job.

17.Why are you working in a field other than the one in which you have a degree?

18.What have you done to stay current in your field?

19.Are you satisfied with the grades you received in school?

6.外企面试之万能的英文自我介绍 篇六

I bear hardships and stand hard work, has the good team cooperation spirit, in many job seekers, I may not be the best, but the academic progress, both hands diligent, steadfast I set is the most hard, I am not a high IQ(intelligence quotient), but I am high EQ(emotional control), may my road to success with your spur and encourage, at the same time I also confident can give your enterprise to bring a good employee.Nowadays the famous brand not graduate college graduates have is numberless as the sand, but as one of the ox hair root, I always clinging believe, not highly educated and famous university aura shine, I have is in the school and society honed good self perception ability, the ability to inspire others, build relationships ability, adaptive ability, communication ability, prospective ability, control ability, the ability to grasp the professional line, found that the problem to solve the question ability.Willing to help people really need help, can do a blood, in cold blood.Hope I can be a honesty, strong, dare to dream of the rich!In the young season, I would rather endure hardship involved, as a beginner, I have good learning ability and willing to learn, dare to innovate, constantly pursuing excellence;As the participant, I have honest and credible character, full of team spirit。

As a leader, I have things capable and decisive style, good communication and interpersonal coordination ability.A system of education and design related professional knowledge training, there are a number of units and the school internships and part-time experience;Have very strong endurance, willpower and bear hardships and stand hard work quality, the work is responsible earnestly, positive enterprising, individual character optimistic clinging, and the courage to face the difficulties and challenges.If I happiness be your unit employed, I will at least guarantee for the expensive unit continuous work for 5 years!

7.外企英文的面试最常见的问题 篇七

客服技能

通常而言，客服人员的工作主要涉及如下内容：分析客户的需求和满意度，处理客户的投诉，提高客户忠诚度，管理客户信息等。其中，处理客户投诉和提高客户忠诚度是客服人员工作的核心内容，对客服人员的客服技能提出了较高要求。应聘者在回答与客服技能相关的问题时，要尽量表现出自己具备良好的沟通能力、说服能力以及分析和解决问题的能力。下面来看一道与客服技能相关的面试题。

Q: How will you handle a customer complaint on the phone?

应答思路：应聘者在回答这一问题时应把握一个重要思路：无论客户多么愤怒或无礼，客服人员都要保持和善的态度，耐心、专业地处理客户的投诉。具体来说，应聘者在作答时可以强调如下四个方面：①在接听客户电话时保持微笑。②了解客户所反映的问题，向客户致歉，并向客户表明自己能够体会他(她)此刻的心情。③耐心倾听客户所抱怨问题的详情，做好记录，尽量不要让客户重述问题。④为客户提供具体的解决方案，并详细说明该问题会如何解决以及何时解决。⑤感谢客户致电，再次向客户道歉。

参考回答：First of all, I will smile as I answer the phone. Our customers can’t see my smile, but they can “hear” my smile. Then, once I’m told the problem, I will apologize and acknowledge their feelings, prepare to help, and convey my personal empathy. Next, I will listen carefully to the details of the complaint and take notes about them, and make sure that the customers won’t have to repeat themselves. After that, I will either provide a resolution, or promise that I or a senior staff member will get back to them at a specific time with a solution to the problem. Finally, I will thank them for calling; apologizing again for any inconvenience they’ve experienced.

其他与客服技能相关的常见面试问题如下：

☆ Describe a situation where you had to calm down a very angry customer.

☆ Describe a situation where you had to change your approach because your first attempts to persuade a customer failed.

☆ Tell me about a time when it was particularly difficult for the caller to explain the problem to you. How did you reach an understanding of the issue?

☆ What steps did you take when you found out that a problem was a result of inefficient service by your company or colleagues?

☆ If given a chance to make or recommend a change in the company’s operational practices (with respect to improving customer satisfaction), what would you suggest?

客服知识

客服人员由于需要应对客户提出的各类问题，因而除了具备如何与客户打交道的客服技能外，还需要掌握丰富的专业知识，包括公司的产品与服务、电脑软件应用、数据和信息处理、行政管理程序、客户管理程序等相关知识。应聘者在参加面试之前，应尽可能多地了解上述各类知识。下面来看一道与客服知识相关的面试题。

Q: How much do you know about Customer Relationship Management (CRM)?

应答思路：应聘者在回答这一问题之前，应首先对客户关系管理(CRM)的概念有所了解，然后可以结合自己对这一概念的理解来举例回答问题。CRM的核心内容是不断完善企业销售、营销、客户服务和支持等与客户关系有关的业务流程并提高各个环节的自动化程度，以便缩短销售周期，降低销售成本，扩大销售量，增加收入与盈利，抢占更多市场份额，寻求新的市场机会和销售渠道，最终从根本上提升企业的核心竞争力，使企业在激烈的竞争中立于不败之地，同时使企业最大程度地提高客户满意度及忠诚度，发掘并牢牢地把握住能给企业带来最大价值的客户群。

参考回答：CRM, or Customer Relationship Management, is a company-wide business strategy designed to reduce costs and increase profitability by solidifying customer satisfaction, loyalty, and advocacy (拥护). It also helps a company manage customer relationships in a more organized way. For example, a company might build a database about its customers that describes relationships in sufficient detail so that the management, salespeople and customer service staff of the company could directly access information, match customer needs with product plans and offerings, remind customers of service requirements, know what other products a customer purchased before, and so on.

其他与客服知识相关的常见面试问题如下：

☆ Which is more important—a good product or friendly, fast service?

☆ Which software applications are you proficient in?

☆ Give me an example of how you have used data to improve your team’s productivity.

☆ Do you have the necessary technical know-how to transfer information and data?

其他相关素质

除上述两方面外，外企主考官还经常会考察应聘者是否具备客服人员所必需的其他相关素质，主要包括以下六个方面。

1.抗压能力。客服人员几乎每天都要接待客户的投诉，而这些客户常常是牢骚满腹、怒气冲冲，因此客服人员应该具备良好的情绪控制能力、超强的抗压能力和处变不惊的应对能力。对于客户所提出的各种棘手问题，客服人员应该以积极、耐心的态度为客户解答疑问，解决难题。

2.适应能力。客服人员每天都要与不同性格的客户打交道，处理客户各种各样的问题，有时还需要加班加点完成任务，因此客服人员需要具备较强的适应能力，善于针对不同的客户调整自己的沟通方式，灵活地应对各种新情况和新问题。

3.团队精神。客服人员应该具备团队精神，在工作中互相学习，取长补短，共同提升整个部门的服务质量。应聘者在回答这类问题时，应该突出自己善于和不同性格的同事沟通与合作，共同为实现团队目标而努力，同时应强调自己会尊重和鼓励同事。

4.学习能力。客服人员只有对公司的产品与服务了然于胸，才能对客户提出的各类问题给予专业的回答，提供正确的解决方案。因此，客服人员需要具备较强的学习能力，不断学习公司的新产品、新服务、新政策，掌握公司的最新动态。应聘者在回答这类问题时，可以通过例证的方式阐述自己学习能力强，学习效率高。

5.工作动力。具备充足的工作动力是任何岗位都必需的素质之一。因为员工只有具备持续不断的工作动力和激情，才能在工作中不断改善和完善自我。应聘者在回答这类问题时，可以从兴趣的角度组织答案。例如应聘者可以强调自己喜欢并擅长与客户打交道，正是这一兴趣爱好为自己提供了持续的动力之源。

6.服务意识。在客服人员所有的素质要求中，服务意识无疑是第一位的。身为客服人员，高度的服务意识、乐于助人的意愿、宽容心、同理心以及积极热情的态度是必须具备的。只有这样，才能让每一个带着怨气而来的客户带着满意的微笑离开。在回答这类问题时，应聘者可以强调自己无论遇到何种状况，都会保持专业的态度，耐心倾听，努力为客户解决问题，直至对方满意为止。

下面一起来看一道与上述素质相关的面试题。

Q: What makes you angry?

应答思路：客服人员在接待客户投诉时，经常会遇到脾气暴躁甚至带有敌意的客户。遇到这种情况，客服人员有时难免会情绪失控。这不但不利于解决问题，还会影响公司形象。因此，客服人员在遇到这类客户时，一定要控制好自己的情绪，耐心、友好地处理客户的投诉。主考官之所以提出这样一道负面型的面试问题，主要是想考察应聘者是否具有较高的情商，能否在任何情况下都调整好自己的情绪。回答这一问题时，应聘者不要陷入主考官的陷阱(详细说明自己会在哪些情况下发火)，而应从积极方面来答复主考官，说明自己在处理任何类型的客户投诉时都会保持冷静、耐心。

参考回答：I’m an even-tempered (冷静的), optimistic and positive person by nature, and I believe this helps me a great deal in getting along with my colleagues and dealing with my clients in a friendly and patient manner. When dealing with a complaint from our client, I believe in understanding exactly what the problem is, finding out the cause, and seeking a solution to the problem. No matter how unreasonable or even hostile the client is, I will keep calm and solve the problem without getting emotional.

其他与应聘者素质相关的问题如下：

☆ How did you respond when you received negative feedback from a caller about you personally?

☆ How do you define going the extra mile (提供尽可能多的服务) for your customer, and give me an example of when you have done this.

☆ Working in this face-to-face customer service environment, how would you demonstrate that you are listening to a customer?

☆ Describe a time that you picked up an error or problem that had been overlooked by others at work.

☆ What kind of people are your current users? How do you adapt to their particular demands?

☆ Tell me about one of the toughest groups you have had to work with in order to achieve a task or objective.

☆ Describe a situation when you felt a team member was not contributing enough. What steps did you take?

8.外企英文的面试最常见的问题 篇八

收到面试邀请令人激动——尤其是在你花了不少时间找工作的时候，

Unfortunately, it’s all too easy to kill off all your chances of getting a job by saying just a few wrong words during your job interview.

遗憾的是，在面试期间你很可能因几个不恰当的词就失去得到这份工作的机会。

To make sure your job interview leads to the next round or a job offer, here’s a list of words which you should aim to avoid.

9.外企求职英文面试自我介绍 篇九

I graduated from Guangzhou University two years ago. I had great performance in university, two scholarships, two awards of Excellent Student Cadre, and one impressive award of Full Attendance, which means I never missed a single class that semester!

My first job was receptionist and secretary in an electronic company, but I left in less than a year simply because I had little work to do there. At that time I could finish a days work in several hours. I couldnt bear the boredom of having nothing to do, so I quit.

My current job is a very busy one. I work at Leshi Pharmaceutical Company. Leshi, as you can see on my resume, specializes in the wholesale of Chinese medicine, the annual sales are about 50 million RMB. I am one of the eight customer service representatives. I provide services to about fifty customers, inputting orders, pushing payments, handling complaints and so on. Last year I ranked number two of the eight representatives in the annual Satisfaction Survey. Sales reps gave me 4.5 and customers gave me 4.2 out of the full score of 5 for the services I provided.

10.英文面试常见问题 篇十

1.自我介绍

2.家庭生活聊天

3.学校学习的技能

1.Introduction：

Thank you for your chance.It is really my honor to have this opportunity for this interview.I hope I can make a good performance today.My name is XXX, 24 years old.My hometown is Heilongjiang.In 2000, I graduated from XXX university with bachelor’s degree and a CET-4 certification.My major is XXX.I have worked for two companies.(建议换成相关实习经验，主要说清楚自己在实践过程

中的角色和做了什么事儿)

The first one is XXX.My main work there is

The first one is XXX.I do XXX for…

I am familiar with QC.I have tested applications developed in C, Java and Cobol and worked in different databases like Oracle, DB2 and Informix.（描述自己的技术技能）

2、What ‘s testing?

11.外企电话面试常见英语面试题目 篇十一

外企电话面试一般情况下都是采用英文面试的，并且通常情况下会在每个方面都提出一个问题考察求职者。以下是总结出外企电话面试常问的六个方面的英文面试问题例子和回答，供广大外企求职者参考。

（一）考察求职者自信与能力(Confidence and Ability)

例：Can you se11 yourself in two minutes ? Go for it.你能在两分钟内自我推荐一下吗？大胆试试吧！

应届生回答：With my qualifications and experience, I feel I am hardworking , responsible anddiligent in any project I undertake.Your organization could benefit from my analytical and interpersonal skills.依我的资格和经验，我觉得我对所从事的每一个项目都很努力、负责、勤勉。我的分析能力和与人相处的技巧，对贵单位必有价值。

（二）考察为公司着想(All for Company)

例：What do you think you are worth to us ?

你怎么认为你对我们有价值呢？

应届生回答：I feel I can make some positive contributions to your company in the future.我觉得我对贵公司能作些积极的贡献。

（三）考察个性展示(Personality Display)

例：What is your strongest trait(s)?

应届生回答：Helpfulness and caring.Adaptability and of humor.Cheerfulness and friendliness.乐于助人和关心他人，适应能力和幽默感，乐观和友爱。

（四）考察与同事相处(Going with Colleagues)

例：How do you handle your conflict with your colleagues in your work?

你如何处理与同事在工作中意见不一致？

应届生回答：I will try to present my ideas in a more clear and civilized manner in order to get my points across.我要以更清楚文明的方式，提出我的看法，是对方了解我的观点。

（五）考察对待成功与失败态度(Success and Failure)

例：How do you handle your failure ?

你怎样对待自己的失败？

应届生回答：None of us was born “perfect”.I am sure I will be give a second chance to correct my mistake.我们大家生来都不是十全十美的，我相信我有第二次机会改正我的错误。

（六）考察今后设想与打算(Future Plans and Management)

例：How long would you like to stay with this company?

你会在本公司服务多久呢？

应届生回答：I will stay as long as I can continue to learn and to grow in my field.只要我能在我的行业里继续学习和进步，我就会留在这里。

12.软件工程师英文面试常见问题 篇十二

Q: Could you project what you would like to be doing five years from now on?

A: Perhaps, an opportunity at a management position would be more exciting.

2、为什么要离开现在的这家公司;

Q: Why did you leave your current job?

A: Well, I’m hoping to get an offer of a better position. I desired a challenge position which could improve my skills in testing field, especially I want to specialize in automation testing and performance testing field. I also like work in a bilingual work environment which could improve my oral English.

3、工作中分配给同事的任务他们不配合怎么办(这个是根据我的情况询问的);

Q: How will you handle the problem as the work which has been assigned to your colleagues, but they did not lie in with what you have assigned to them?

A: Maybe the mutual communication was not enough, or the arrangement was unreasonable. Adjust the arrangement in a reasonable scope, and have totally communication with relative person. In a word, all our effort was focus on improve the efficiency.

4、工作中每周都会一到两次早上7点or晚上7-8点要开电话会议，你会怎么样?

Q: There is one time or twice conference call at 7-8 o’clock a week, what will happen to you?

A: As to me, I will attend the meeting on time, and take notes on every important point; As long as we doing that, our work would be more efficient and our product quality would be improved.

13.外企面试英文自我介绍 篇十三

外企面试英文自我介绍范文

编辑: 面试网 发布时间: 2012-10-25 Sir or madam, Good morning.I am glad to be here for this interview.First let me introduce myself.My name is ***, **years old.I come from ******,the capital of *******Province.I graduated from the ******* department of *****University in **** ,****.In the past *** years I have been prepareing for the postgraduate examination while I have been teaching *****in NO.****middle School and I was a head-teacher of a class in junior grade two.Now all my hard work has got a result since I have a chance to be interview by you.I am open-minded ,quick in thought and very fond of history.In my spare time,I have broad interests like many other youngers.I like reading books, especially those about *******.Frequently I exchange with other people by making comments in the forum on line.In addition ,during my college years,I was once a Net-bar technician.So, I have a comparative good command of network application.I am able to operate the computer well.I am skillful in searching for information in Internet.I am a football fan for years.Italian team is my favorite.Anyway,I feel great pity for our country’s team.I always believe that one will easily lag behind unless he keeps on learning.Of course, if I am given a chance to work ****** in this famous corporation,I will stare no effort to master a good command of advance ******.Thank you!