客户抱怨处理应对话术

客户抱怨处理应对话术

1.客户抱怨处理应对话术 篇一

tom： darling, why you looks so unhappy?two hours ago you went to attend the class party in high spirits. 亲爱的，为什么你看起来不高兴呢?两个小时之前你欢欢喜喜的出去参加同学聚会了啊。

gina： don’t mention it! 别提了!

tom： tell me, what happened? 告诉我，发生了什么事?

gina： do you remember james? 你还记得james吗?

tom： of course, he is your classmate & first lover. you dropped him after he dated with another rich girl. 当然了，他是你的同学， 也是你的初恋情人，在他和另一个有钱的女孩约会后你甩掉了他。

gina： yes. today he also came, showed off his car and big house all the time. worst of all, he hinted that it was a big mistake i missed him. 是的，今天他也来了，一直炫耀他的车和大房子。 最可恶的是，他还暗示我错过了他是个大错误。

tom： sweet heart, don’t pay any attention to his words. he is such a parasite that always replies on his rich father-in-law. see, this is the car key, take it, i pay it for you with my own bonus. 甜心，不要理会他的话。他是个寄生虫，只会依靠他的岳父。看，这是车钥匙，拿着，我用自己的奖金买了它送给你。

gina： wow, you are so great! 哇，你太棒了!