空乘英语小

2024-08-20

空乘英语小（7篇）

1.空乘英语小篇一

航空公司空乘面试英语试题 Problem Solving

Can you work under pressure?

What is your greatest strength?

What is your greatest weakness?

What have you done to correct your weaknesses?Have you ever failed?

What is your biggest failure?

How do you handle failure?

How do you handle change?

When you are in charge, how do you motivate people?Describe a time when you resolved a conflict?

How do you handle conflict?

Previous Employment

What is the hardest thing you ever did in your current job?Why have you held so many jobs?

Do you consider yourself a loyal employee?

What did you like about your last job?

What did you dislike about your last job?

What was your favorite job?

What was your least favorite job?

What have you learned from previous jobs?

How long will you stay with our airline?

What would your coworkers say about you?

What would your previous supervisors say about you?

What were the people like at your last company?

What did you dislike about your last employer?

If you could change one thing about your last employer, what would it be?Were you satisfied with your performance at your last job?

Was your previous employer satisfied with your performance?

Have you ever been fired?

If so, why were you fired?

Have you ever been asked to resign from another job?

What will your references say?

Can we check your references?

How many sick days did you take last year?

Is this typical?

Personality and Motivation

Do you consider yourself a success?

Were you ever under a great deal of pressure?

What kinds of decisions are most difficult for you?

Why has it taken you so long to find a job?

Why do you want to be a flight attendant?

What part of being a flight attendant interests you most?

What kind of contributions will you make to our airline?

Where else are you interviewing?

Have you applied to other airlines?

When are you available to start?

What are your outstanding qualities?

What interests you most about being a flight attendant?

What can you do for us that others can''''''''t?

Describe a difficult problem you''''''''ve dealt with.How important is appearance?

What do you think will be the biggest challenge of being a flight attendant?What is the best part of being a flight attendant?

Do you have any natural talent or skill, something that comes easy to you?What do you like to do in your spare time?

How would you handle an abrasive Captain or coworker?

Have you ever been described as stubborn or hardheaded? By whom?Do you ever freeze in social situations?

Have you ever worked with someone who talked too much? How did you handle it?

Are you skilled at sizing people up?

Have you ever been part of a problem?

Have you ever had to support the directives of higher management, even when you disagreed with it?

Have you ever lied?

Have you ever broken a law?

Have you ever stolen something?

Have you ever found a work policy or rule to be distasteful? How did you handle it?Have you ever been tempted to break a work rule or policy? What did you do?Why do you want to work for our airline?

What kind of experience do you have?

Are you willing to be based wherever the company sends you?

What would you like to be doing ten years from now?

Why should we hire you?

What are your qualifications?

What is your biggest accomplishment?

What are your career goals?

How does a flight attendant job fit into your career goals?

What personal characteristic best describes you.Do you prefer to work alone or with others?

Do you consider yourself a team player?

Describe your team style.Are you self motivated?

What motivates you?

Describe your relationship with peers.What kind of people do you prefer to work with?

Describe your personality?

How do you handle criticism?

Were you ever unfairly criticized?

Skills

Do you read, write and/or speak a foreign language?

Are you willing to learn a foreign language?

Are you a leader or a follower?

What have you learned from your previous jobs?

What kind of employee are you?

What was your favorite subject in school?

What was your least favorite subject in school?

Tell us about your leadership skills.What was your major success as a leader?

What was your major failure as a leader?

What do you think are the most important components of a practical leadership philosophy?

Whose leadership qualities have you most respected?

Have you incorporated his/her leadership qualities?

Have you ever had an unexpected leadership role? How did it work out?What are your assets?

Whom do you most admire?

2.空乘英语小篇二

一、空中乘务专业英语教学现状及问题

(一)生源的综合素质不高,外语基础薄弱

我国高职教育是高等教育的重要组成部分,高职院校一般都是本科院校入取以后,高职院校才开始录取,生源的整体素质不高。高职院校发展好的院校,入取分数能达到300多分,很多院校高考入取分数线200分以下,因此学生整体英语水平偏低,部分学生分数都达不到50分,因此外语基础薄弱。空中乘务专业对学生的英语水平要求比较高,因此要加强学生英语的专业英语水平,符合空中乘务专业英语的要求,符合现代企业发展需要。

(二)学生管理体制不规范

空乘专业成立的比较晚,一般没有自己独立的院校,很多院校都开设艺术系,管理体制与艺术专业一样管理,不符合空乘专业管理体制,学生管理制度不规范,不符合空乘专业学生发展的需要。

(三)英语方面的课程设置缺乏系统性、规范性,不能适应市场需求

现在公共英语设置不适应空中乘务专业学生发展需要,不能满足航空企业发展对学生的要求,要提高学生整体英语水平,必须开设空中乘务专业英语,开设的内容要具有科学性,系统性、规范性,具有针对性,符合现代空中乘务专业发展需要。空中乘务专业英语教学的根本目的不是传授语法理论,而是应注重培养交际能力。长期以来,我国大学的英语教学都以传统语法为基础,重视范文的阅读、理解和分析。教学以教师为主导,由教师对课文进行详细、深入讲解。教师把大量信息灌输给学生,课上学生很少有实践活动。传统授课对于巩固语言基础是有一定效果的,但是学生听说能力比较薄弱。听不懂、说不出,又何谈为他人服务。空中乘务专业英语开设,必须加强学生听说能力训练,对于空乘专业学生来说,听、说能力是工作中需要的主要能力,主要是能与乘客进行英语对话,能满足客户需求。

(四)师资队伍缺乏实践性、教学评估体系不完善

师资是教师的关键,空乘专业学生需要实践技能强,提高学生实践技能,教师的实践技能必须加强,是提高学生实践技能的根本。提高教师实践技能,是高职院校发展需要,也是高职院校教学特色需要,高职院校就是培养应用型高级人才,教师起着主导作用,教师必须有过硬的实践技能,教学评估体系要科学,能适应高职院校发展需要,教学评估体系需要在运行过程中不断完善,不断提高,以适应空中乘务专业学生发展需要。

二、空中乘务专业英语教学改革的几点措施

(一)注重生源的外语水平

随着空中乘务专业越办越好,现在社会认可度不断提高,在高考过程中,可以对外语水平有一定要求,可以单独考试英语的听与说能力,分数需要达到一定水平,才允许学生报空中乘务专业,这样能提高学生英语水平,这个措施不适合所有高职院校,对于一些发展好的高职院校是可行的,不具有普遍性。

(二)以市场为导向科学合理设置英语课程体系和教学评估体系

市场现在是经济发展导向,现在高校开设专业要以市场需求为标准,市场需要哪方面人才,高校就应该培养哪方面人才,适应社会发展需要。根据目前国内外民航业整体发展现状,空乘专业需重点培养学生的职业能力,包括航空运输企业服务能力和英语应用能力等等。空乘专业的课程设置应从职业岗位群及社会职业发展需要出发,根据职业岗位的特点及职业发展的趋势设置相应课程。课程内容强调应用性,教学过程注重实践性。应主动根据市场需求培养适需人才,不断深化课程体系改革,开设更多实践性、开放性课程,突出技能培养。高校开设专业市场说的算,开设的课程企业说的算,要打破高校垄断,打破传统模式,以前的教学模式以及不适应社会发展需要,必须改革,以适应社会发展需要,培养企业需要的高级应用型人才,为区域经济发展服务。

总之,空中乘务专业是我国民航事业快速发展的要求,高职院校以培养学生实践技能为主,空中乘务专业主要是服务的,但随着我国改革开放深入,现在外国游客日益增多,要求航空乘务人员必须懂英语。能为外宾服务,提高我国民航服务人员基本素质,提升服务水平,让客人满意,展现我国空乘人员良好风貌。

摘要：空乘专业最近几年发展比较快,现在航空企业很需要空乘专业的实用性人才,高职院校主要负责为社会培养高级应用型实践人才。空乘专业对人员的英语有一定的要求,只有学公共英语是不能满足航空企业人才的要求,必须学空乘专业的专业英语,对提高学生专业知识很好补充,能对专业知识更好的理解,能为航空企业培养实践型应用人才,满足航空企业需要,提高学生实践技能,是高职院校培养人才目标。

关键词：高职空乘专业,专业英语,重要意义

参考文献

[1]李婷雯.空乘专业学生英语词汇学习策略研究[J].新课程学习(中),2013(09).

[2]梁梦婕.基于学习需求理论的空乘专业大学英语课堂教学模式构建研究——以广西空乘专业大学英语教学为例[J].英语画刊(高级版),2014(05).

[3]苏海花.基于就业导向的高职空乘专业英语口语教学改革路径初探[J].海外英语,2013(13).

[4]李婷雯.空乘英语教育与空乘工作之间的关系[J].语数外学习(英语教育),2013(07).

3.空乘英语小篇三

【关键词】大学空乘专业英语听力训练

【中图分类号】G64【文献标识码】A 【文章编号】2095-3089（2013）01-0117-01

大学空乘专业的学生在英文交流的过程中比较困难，甚至出现听不懂乘客意思、词不达意等现象。这是由于现在缺乏一种优良的空乘专业英语训练环境。空乘专业英语听力训练应该从空乘岗位需求分析入手，设置适宜的英语口语课程，使学生真正做到学以致用，为以后的工作打下坚实的基础。那么，在现在的空乘专业英语教学中存在哪些问题、又如何有效进行空乘专业英语听力训练，下文将一一做出阐述。

一、影响空乘专业学生听力水平的因素

1.学生听力基础薄弱

我国现阶段的绝大多数的中学英语教学是以应对高考来进行的，高考中英语听力所占的比重不大，而且考试题目也比较简单，比真正的交流难度要低，那么老师在以应对高考的标准进行听力教学和训练时，就难免脱离实际口语交流，只注重听力题目训练——即运用音响设备放听力材料和练习题，学生在考卷上做选择题或者填空题。这样的训练方式造成学生对材料的过分依赖，如果没有材料，那么就像失去了拐杖，无法进行面对面的交流。所以造成了学生听力基础普遍薄弱的局面。另外，学生对语言基础掌握较少，就会直接影响听力理解的反应速度。最后，中学教学不注重口语发音，认为只要会听就可以了，殊不知听说读写是一脉相承的，当学生掌握不了正确发音，长此以往，他们就辨别不出易混淆的音素，对于发音相近的词就会混淆，导致听力水平下降。

2.学生对英语国家的文化背景了解较少

语言是文化最为直观、传播最广的表现形式，学习任何一种语言都要在了解语言所依附的文化背景的前提下进行。同样的，英语学习必须要首先了解一定的英语国家和地域的历史文化背景，了解他们的风土人情、习俗习惯等。在我国传统的英语教学中始终存在一个缺点，那就是教师过分强调语言技巧和做题技巧，忽视了英语国家和地域的历史文化背景的学习和了解。同樣的，如果在空乘专业的英语教学中依然不注意这一方面的改进，那么学生在工作过程中会闹出很多笑话，甚至影响正常的工作。

3.学生进行英语表达时心理素质较差

听力理解是脑力劳动的一种，同时也是心理活动的一种。因为受原先的英语教育时间较长，在一定程度上，大多数学生形成了“哑巴英语”的思维方式，也许做试卷、考试时能够顺利地回答问题、得到高分，但是一旦到真实的英语口语和听力的环境中，就会受心理因素的影响，心理素质较差的同学就会紧张、焦虑，担心自己的水平不足以应对真实交流，从而产生恐惧心理，原本可以听懂的内容，结果却因为心理素质较差而出现卡壳、头脑空白的状况导致没有听懂，使得交流不能顺利进行。

4.英语听力课程时间较少

空乘专业大学英语课程的时间本来就比较少，专门的听力课程时间更是被压缩的所剩无几。另外，听力课程训练需要循序渐进，一旦开启这项训练就需要一直坚持下去，这项特性在一定程度上也阻碍了听力训练的进程。当课上听力时间被压缩、学生课下的听力练习又跟不上的时候，就会造成听力能力的停滞不前，远远达不到对于空乘人员英语听力的要求，导致学生在就业中处于被动局面。

二、大学空乘专业英语听力训练策略

1.加强听力训练，加强情景教学力度

英语作为一项比较特殊的学科，是需要与西方文化结合来进行教学的。对于老师来说首先应该具备良好的西方文化知识。在实际教学中，有关于文化方面的问题，学生一提出疑问，教师就卡壳，或者自己只是一知半解，对学生解释不明白。所以英语教学应该与英语国家的文化教学紧密结合起来，要在教学过程中始终考虑文化差异，培养学生的文化意识，让学生在宗教信仰、风俗习惯等方面去进入语境，得到语言和文化的双重熏陶。英语教师可以在课堂上进行真实情景的模拟，比如设置机舱环境，让学生分别扮演空乘人员和乘客，大家就一个问题展开对话，“读万卷书不如行万里路”，情景对话也是“行路”的一部分，教师在为学生设置情景的过程中，使得学生能够身处英语文化的真正环境中，更能够把握和理解语言教学的技巧和窍门。另外，教师可以组织学生看与英语文化有关的录像、电影等等，在这种文化熏陶中熟悉英语国家的文化情境，使自己身临其境，较为深刻地了解英语国家的风俗习惯、礼仪等，在为乘客服务时，可以根据乘客的具体情况进行不同的服务，提高就业竞争力和服务能力。

2.学校增加听力课程安排

教师的计划再完美，如果没有足够的教学时间，也是无法将计划进行实施的。所以学校应该增加空乘专业英语听力训练的课程，让教师能够更好地发挥自己的长处、完成自己的教学计划，同时让学生能够得到更多指导，在课堂上提升听力能力。

3.利用多媒体教学手段进行听力训练

教师可以利用现代信息技术进行情景教学，信息技术具备声、话、形同时传达的作用，这样可以将课堂进行大范围的延展，不再局限于一个小小的教室，学生跟随教师的步伐，在信息技术的作用下，进行生活场景的重现，让教学过程更加生动形象，听力和口语表达能力得到提升。

结语：

总之，对于大学空乘专业英语听力训练来说，拥有足够的训练时间、科学合理的训练方式、延展灵活的训练内容、长久有效的训练机制是必不可少的，教师只有在注重语言基础知识的基础上再同时拓展学生在英语国家地域的知识面、提高心理素质，才能真正提高大学空乘专业学生的英语听力水平，既为学生的工作打下良好的基础，还能提高我国空乘人员的整体素质，一举多得，所以要将优质的大学空乘专业英语听力训练模式进行大范围推广，让更多的学生受益。

参考文献：

[1] 郭丽斌. 中职艺术专业英语教学的现状和对策[J]. 广西教育学院学报， 2009（03）

[2] 谢芝兰. 中职英语的教学现状研究[J]. 中国科教创新导刊， 2010（02）

[3] 廖里真. 浅论空乘专业英语教学法[J]. 价值工程， 2011（01）

4.空乘面试英语自我介绍篇四

以下是为您提供的空乘面试英语自我介绍范文，希望大家喜欢。

Good morning everyone, my name is XXX.I am XX years old.I graduated from XXX.I have a dream since I was a child.I dream that one day I can fly in the blue sky like the bird.Now I have the chance to make it come true.If i can take this job.I’ll try my best to do everything well.Because I love this job.Thank you.Hello my name isXXX.I am XX years old.I graduatedfrom XXX.I have a dream since I was a child.I dream that one day I can fly in the blue sky like the bird.Now I have the chance to make it come true.If i can take this job.I’ll try my best to do everything well.Because I love this job.Hello my name isXXX.I am XX years old.I graduatedfrom XXX.I have a dream since I was a child.I dream that one day I can fly in the blue sky like the bird.Now I have the chance to make it come true.If i can take this job.I’ll try my best to do everything well.Because I love this job.Good morning everyone, my name is XXX.I am XX years old.I graduated from XXX.I have a dream since I was a child.I dream that one day I can fly in the blue sky like the bird.Now I have the chance to make it come true.If i can take this job.I’ll try my best to do everything well.Because I love this job.Thank you.

5.空乘英语小篇五

1.相关词汇

(1)aircraft(2)belly机腹(3)nose gear鼻轮

(4)retractable landing gear 伸缩起落架(5)rudder 尾舵

(6)propeller 推进器(7)wing 机翼(8)fuel 油料(9)tank 油箱

(10)radome 雷达(11)fuselage 机身(12)break-in area 逃生窗(13)undercarrage bay 货舱(14)air brake 煞车(15)panel 仪表板

(16)flight deck(cockpit)前舱(17)galley 厨房(18)seat belt安全带

(19)slide 充气滑梯(逃生用)(20)survival kit(first aid kit)救生品

(21)water extinguisher 灭火器(22)dry chemical extinguisher 乾粉灭火器

(23)latch 栓子(24)tray table 餐桌(25)smoke hood 防烟面罩

(26)waste bin 垃圾桶(27)grab handle 扶手(28)sink 水槽

(29)observers seat 观察位(前舱)(30)telescopic viewer 门孔

(31)soap dispenser 给皂器(32)bassinet婴幼儿睡床(33)ditching水上迫降

(34)water evacuation 水上逃生(35)land evacuation 陆上逃生

(36)axe 斧头(在驾驶舱)(37)trolly 餐车(38)torch 手电筒

(39)armrest 扶手(40)reading light阅读灯(41)call button呼叫钮

(42)air traffic control 航路管制(43)control tower 塔台

(44)operation & dispatcher 签派员(45)cruise平航(46)runway 跑道

(47)taxiway 滑行道(48)I.D.L 国际日线(49)time zone 时区

(50)estimated time of arrival(ETA)预计到达时间

(51)estimated time of departure(ETD)预计起飞时间

(52)apron围裙(53)jet lag 飞机时差症(54)tail wind 顺风(55)head wind 逆风

(56)jetway(passenger bridge)空桥(57)crew 机组员(58)infant 婴儿

(59)unaccompanied minor(UM)没有家长同行ㄉ小孩(60)briefing 任务提示

(61)home base 基地(62)pilot(captain)机长(63)co-pilot(first officer)副机长

(64)clear air turbulence 晴空乱流(65)air current气流(66)non-endorsable 禁止转让(票)

(67)stand-by 地面待命(68)stop-over 中站停留(69)layover 外站过夜

(70)refueling stop 加油停留(71)transit passenger 转机旅客

(72)waiting lounge 候机室(73)baggage inspection 行李检验

(74)hand baggage 手提行李(75)umaccompanied baggage 托运行李

(76)custom 海关(77)quarantine 检疫(78)immigeration 移民局

(79)baggage tag 行李签(80)connection 班机接驳(81)destination 目的地

(82)free baggage allowance 行李重量限制(83)general declaration 舱单

(84)load factor 载客率(85)on time performance 准点率(86)LOST-N-FOUND 失物招领

(87)confirmation 确定(88)reissued ticket 重开的票

(89)passenger manifst 旅客名单(90)wheelchair 轮椅

(91)ground staff 地勤(92)take off 起飞(93)live vest救生衣(94)non-stop flight 直飞班机(95)immigration card 入境表格

(96)terminal航空站(97)hijack 劫机(98)demonstration 示范

(99)evacuate 疏散(100)traffic congestion 航路拥挤

2.before take-off 起飞前/登机后

1.morning, madam（sir）.welcome board!早上好，女士（先生）。欢迎登机！

2.may i introduce myself, i'm ___, the chief purser of this flight.请允许自我介绍。我叫___，本次航班的乘主任务长。3.morning, sir.welcome aboard.business class or economy? 早上好，先生。欢迎登机。坐公务还是经济舱？

4.follow me, please.your seat is in the middle of the cabin.请跟我来，您的座位在客舱中部。

5.an aisle seat on the left side------here you are, sir.是左边靠走廊座位------这是您的座位。

6.i’m afraid you are in the wrong seat.20c is just two rows behind on the other aisle.恐怕您坐错位子了，20c正好在那边走廊的后二排。7.excuse me for a second, i’ll check.请稍等一下，我查查看。

8.the plane is about to take off.please don't walk about in the cabin.飞机马上要起飞了，请不要在客舱内走动。

9.you know the weather in hongkong is not so good.it has been delayed.你知道香港的天气不太好，飞机延误了。

10.air china flight ca937 leaves at 0730 in the morning.中国国际航空公司ca937航班，上午7：30起飞。

11.flight no.926, leaving tokyo at 1740, flies nonstop back to beijing.ca926航班17：40离开东京直飞回北京。12.you’re flying economy class.is that right? 您是坐经济舱，对吗？您想看这些报纸或杂志吗? 13.would you like anything to drink first? 您想先喝点什么? 14.here is today's menu．what would you like to have? 这是今天的菜单，你想吃些什么? 15.thank you for waiting sir．here you are．anything more? 谢谢，让您久等了。这是您的饭和咖啡，还要点什么? 16.how about the sweet? 甜食要不要?

17.may i clear up your table now? 现在可以收拾您的桌子吗?

18.are you going to study there or just for sight seeing? 你是去学习还是只去旅游? 19.the flight has been delayed because of bad weather．

由于天气恶劣，航班已经延误。

20.we can't take off because the airport is closed due to poor visibility.由于低能见度，机场关闭，我们不能起飞。

21.our plane is bumping hard．please keep your seat belt fastened。

我们的飞机颠簸得厉害，请系好安全带。

3.emergency situation 紧急情况

1.fasten your seat belts immediately.the plane will make an emergency landing because of the sudden breakdown of an engine.马上系好安全带。由于飞机发动机出现故障，将做紧急迫降。

2.don't panic!不要惊慌。

3.our captain has confidence to land safely.all the crew members of this flight are well trained for this kind of situation.so please obey instructions from us.我们的机长完全有信心安全着陆。我们所有的机组人员在这方面都受过良好的训练，请听从我们的指挥。

4.take out the life vest under your seat and put it on!从座椅下拿出救生衣，穿上它！

5.don't inflate the life vest in the cabin and as soon as you leave the aircraft, inflate it by

pulling down the red tab.请不要在客舱内将救生衣充气！一离开飞机立即拉下小红头充气。

6.put the mask over your face!戴上氧气面罩！

7.bend your head between your knees!把你的头弯下来放在两膝之间！

8.bend down and grab your ankles.弯下身来，抓住脚踝。

9.get the extinguisher.拿灭火器来！

10.open seat belts.leave everything behind and come this way!解开安全带，别拿行李，朝这边走！

11.this plane has eight emergency exits.please locate the exit nearest to you.本架飞机有八个安全门，请找到离你最近的那个门。

12.jump and slide down!跳滑下来！4.客舱服务

1、欢迎您乘坐南航班机。

It’s nice to have you aborad China Southern Airlines.2、请出示您的登机牌。

May I see your boarding pass?

3、我来为您引座。

I’ll show you your seat.4、请随我来。

Follow me,please.5、我帮您拿行李好吗？

May I help you with your bag?

6、为了使飞机在起飞时保持配载平衡，请您按指定的座位入座。

You should take your assigned seat,for the plane must keep its balance when it takes off.7、这是呼叫钮，如果需要我们帮忙，请按一下。

This one is the call button,if you need us for anything,please push it.8、请将您的椅背调直。

Please put the back of your seat in an upright position.9、让您感到舒适是我们的职责。

It’s our duty to let you feel as comfortable as possible.10、请把您的箱子放在行李架内。

Please put your box in the overhead bin.11、您不能把行李放在这儿，过道不能堵塞。

You may not leave the baggage here.The aisle shouldn’t be blocked.12、由于机械故障，航班已延误，机械师们正在对飞机进行仔细检查。

The flight has been delayed due to some mechanical troubles.The engineers are making a careful examination of the plane.13、由于地面有雾，本次班机将延误约两小时。

The flight will be delayed about 2 hours due to ground fog.14、由于空中航路拥挤，我们要等待通行许可（才能起飞）。

Owing to the heavy air traffic,we’ll wait until a take-off clearance is given.15、我们须等待跑道上的冰被清除。

We have to wait until the ice on the runway has been cleared.16、我们的飞机要装完货才能起飞。

Our plane can’t take off until the cargo is loaded.17、我们正在等待几位乘客办理登机手续。

We are waiting for a few passengers to complete boarding formalities.18、如果有进一步的消息，我们会立即通知你（们）的。

If we have any further information,we’ll let you know immediately.19、请您回到您座位上好吗？飞机马上要起飞了。

Would you please return to your seat?The plane is taking off soon.20、请在安全带信号消失前坐在座位上，系好安全带。

Please stay in your seat and keep your seat belt fastened until the sign has been turned off.21、飞机马上要起飞了，请不要在客舱内走动。

The plane is about to take off.Please don’t walk about in the cabin.22、头等舱乘客的盥洗室/厕所位于前舱，其他乘客的在后面。

The toilet for first class passengers is located in the front of the cabin and the one for other passengers in the rear.23、盥洗室/厕所有人用着。

The lavatory is occupied.24、盥洗室/厕所没人。

The lavatory is vacant.25、您可放下遮阳板，关掉阅读灯，系好安全带，这样您能好好休息一下。

You could draw down the window-shade and turn the reading light off and fasten your seat-belt so that you can take a good nap.26、为确保飞行和通信系统的正常操作，请您不要使用手提电话/激光唱机/调频收音机。

In order to ensure the normal operation of airplane navigation and communication system,you are kindly requested not to use your callularphone/CD player/FM receiver.27、我们前方有大雷雨，无法穿越。我们决定返回杭州。非常抱歉由此给您带来的不便。

There is a heavy thunderstorm ahead of us.We have no way to pass it.So we have decided to return to Hangzhou.Much to our regret for the inconvenience that may cause you.28、我们马上要供应饮料了。请放下您的小桌板。

Now we’ll be serving drinks.Please pull down your tary table.29、先生，您想要杯香槟吗？

Would you like a glass of champagne,sir? 30、您想来点热/冷饮料吗？

Would you like something hot/cold to drink?

31、您是要淡茶还是浓茶？

How do you like your tea?Weak or strong?

32、咖啡还未冲好，来杯热茶好吗？

Coffee isn’t ready yet.Would you like to have a cup of hot tea instead?

33、您想在饮料里放点冰块吗？

Would you like some ice in your drink?

34、小心烫手！

It’s hot!Mind your hand.35、您喜欢直喝威士忌还是加冰块？

Would you like your whisky straight or on the rocks?

36、您准备现在用午餐吗？

Are you ready for your lunch now?

37、我们马上给您提供正餐。这是茶单。

We’ll soon be serving dinner.Here is the menu.38、您想要吃什么？烤牛肉还是熏火腿？

What would you like to have?Roasted beef or smoked ham?

39、我们机上配备的餐食既有中式口味也有西式口味。

Our meals on board are designed to meet both Chinese and Western tastes.40、我们有多种菜肴供您选择。We have a selection of dishes for you.41、先生，您还要点别的什么吗？

Would you like more of anything,sir?

42、您要什么样的牛排？嫩点的、适中的、还是老点的？

How do you like your steak done? Rare,medium or well-done?

43、对不起，鱼没有了。您能换一道菜吗？我们有鸡……您想来点吗？

I’m sorry.There is no more fish left.Can you make a change?We have chicken…Would you like some?

44、这是您的小菜，这是您的牛排，请慢用。

This is your hors d’oeuvre and this is your steak.Please enjoy your meal.45、对不起，让您久等了。

I’m sorry for keeping you waiting.46、您能喜欢我非常高兴。再来点吗？

I’m glad you like them.Would you like to have some more?

47、您对这顿饭还满意吧？

How do you like the meal?

48、您介意我把这些东西拿走吗？

Would you mind me taking these away?

49、您可以就如何提高机上质量给我们提些建议吗？

Could you give us some advice on how to improve our inflight service? 50、这是本次航班的纪念品，但愿您能喜欢它。

This is our flight souvenir.I hope you’ll like it.51、您买点机上免税商品吗？

Would you like to buy some duty free items?

52、请您让开过道，以便让其他旅客通过。

Could you please step aside and allow the other passengers to go through.53、如果您需要任何帮助，请按呼唤铃；如果您想阅读，请打开阅读灯；如果您需要休息，可以按住座椅扶手上的按钮，身体向后仰，放倒座椅靠背。这是通风孔，您可以把它向任意方向调节，或向右旋紧关掉。

If you need any help,please press this call button.If you want to read,you can turn on the reading light.If you’d like to have a rest,you can press this button on your armrest and lean back at the same time.Here is the air vent.You can turn the knob here in whichever direction you like,or you can turn it off by turning it tightly to the right.54、我理解您，我替您去看看是否有空座位，请您暂时坐在这个座位。

I appreciate your problem and I’ll see if there is any empty seat.Would you please sit here for the time being.55、根据最新规定您可以升舱，不过要付差价部分的钱。

According to the latest regulations,you can upgrade your class,but you have to pay the extra.56、请您配合一下不要把行李放在紧急出口旁边。您可以把它放在座位下面。

I’m afraid you can’t leave your bag there.You are sitting next to the emergency exit.I think you may find there’s enough room to put it under your seat.57、对不起，请回到座位上，飞机马上起飞，厕所暂时停用。

Excuse me.Would you please return to your seat?We are taking off soon,and the lavatory has been suspended.58、请您把孩子抱在安全带外面，对孩子会舒服些。我们有加长的安全带。

Excuse me.Would you please hold your baby outside the seat belt.That will be more comfortable for the baby.I can get you a supplementary seat belt.59、对不起，请您们几位谈话声音小些，以免影响其他客人休息。

Excuse me,but could you talk softly to avoid disturbing the others.60、起飞后您可以使用手提电脑，但下降时请关闭。

After take-off you may use the laptop computer but not during descending.61、几分钟之后我们将提供饮料（快餐、餐食），请放下您前面的桌板。

In a few minutes we’ll be serving drinks(snacks,meals).Please pull down the seat table in front of you.62、您想喝点什么饮料吗？我们有矿泉水，橙汁，可口可乐，雪碧等，您喜欢哪一种？

Would you like something to drink?We have mineral water,orange concentrate juice,CocaCola,Sprite and so on.Which do you prefer? 63、您喜欢淡茶还是绿茶？

How do you like you tea,Weak or strong?

64、对不起，我们服务时您睡着了，没有叫醒您，现在您想喝些什么？

Sorry,you were sleeping while we served.I didn’t want to interrupt you.Now,what would you like to drink?

65、您喜欢您预定的牛排烤几成熟？嫩些，中等，还是老些？

How would you like your steak?Rare,medium or well-done？

66、我们可以为您提供素食。飞机上备有素食。但您在订票时提出申请会更有帮助。

We can serve you a vegetarian meal.We have vegetarian food on board.But it does help if you request for special meal when you book your ticket.67、哪位旅客预定了犹太餐（素食，儿童餐，穆斯林餐）？

Who has ordered Kosher meal(vegetarian food,baby food,Moslem food).68、您需要多少牛奶？您觉得牛奶热吗？

How much milk do you want?Do you think the milk is warm enough? 69、是的，我们飞机上有摇篮，但您要换到前客舱就坐。

Yes,we have a little cot on board.But you have to change to the front cabin.I’ll set up a cot right there.70、当安全带信号灯亮起来的时候，比如颠簸时，您应该把孩子从摇篮中抱起，抱在怀里，系好安全带。

You should remove your baby from the bassinet whenever the Fasten Seat Belt sign is switched on,for example,during turbulence,and hold your babby in arms with the seat belt fastened.71、您需要给孩子换尿布的话，请到洗手间，里面有一个小桌板。如果您需要帮助的话，请告诉我们。

You can go to the lavatory if you want to change the diapers for the baby.There’s baby change table there.If you need any help,please don’t hesitate to call us at any time.72、您需要买一些免税物品吗？今天航班上的物品品种繁多。

Would you like to buy some duty-free goods?We have a wide selection on board today.73、我们的免税商品都是世界名牌，我们可以承诺这些商品都是质优价廉的。Our duty free merchandises are very famous worldwide,and we can assure you that they are of the best quality and the prices are rather low.74、这种商品是中国特产，非常有名，值得一买。

This is one of the Chinese specialities.It’s famous and worth buying.75、我们接受美圆的旅行支票和主要信誉卡，比如维萨卡，运通卡，万事达卡，JCB卡等等。We accept US dollar traveler’s checks and such major credit cards as VISA card,American Express,Master card,JCB card and so on.76、打搅一下，落地前请您填写这些表格，以方便您办理海关，移民，检疫等手续。

Excuse me ,would you please fill out these forms before landing?You’ll need them when you go through Customs,Immigration and Quarantine.77、如果您在填写表格时有疑问或困难请找乘务员，我们很高兴为大家服务。

Please do not hesitate to call us if you have any questions or difficulties in filling out these forms.We are very glad to be at your service.78、根据当地政府检疫的规定，严禁旅客携带任何新鲜水果，鲜花，奶制品，肉类，动植物种子等入境。

According to the regulations of Quarantine of the local government,passengers are not allowed to bring in any fresh fruit,cut flowers,diary products,meat,animal or plant origin.79、别太紧张，咱们去清洗一下伤口，放松。我去取急救药箱。请用纱布按住伤口，我来调节座位。躺下，休息一会。

Don’t get nervous.Let’s go to wash the cuts.Take it easy.I’ll go and get the first-aid kit.Please press the wound with gauze.I’ll adjust the seat back.Lie down and have a rest.80、很遗憾，飞机上没有医生。不过机长已经决定在附近的备降机场着陆。停机坪上有救护车等侯，希望您尽快痊愈。

I’m sorry to tell you there are no doctors here.But the captain has decided to land at an alternate airport nearby.There will be an ambulance on the apron.We hope you ‘ll be all right in no time.81、留神脚下，外面在下雪（下雨），当心划倒。

Mind your step please.It’s snowing(raining)and very slippery outside.82、北京比东京晚一小时，在同一天。

Beijing is one hour behind Tokyo on the same day.83、纽约比北京早12小时，但晚一天。

New York is 12 hours ahead of Beijing but one day behind.84、对不起，由于本机场天气状况不好，我们的航班将被延误。我们要等到天气条件好转才能起飞。

We are sorry to imform you that our flight will be delayed due to the unfavourable weather conditions at this airport.We have to wait till the weather gets better.85、由于地面大雾航班将要被延误两小时。我们要等到雾消散才能起飞。

Our plane will be delayed for about two hours due to heavy ground fog.We have to wait till the fog lifts.86、由于能见度太低目的地机场已关闭，我们的航班将转航至备降机场并过夜。过夜的食宿安排由航空公司提供。

The flight will be diverted to an alternate airport and stay overnight there because the destination airport is closed due to poor visibility.The overnight accommodation will be provided by the airline.87、由于目的地机场的罢工，我们将飞往备降机场，预计50分钟后降落。

We’ll have to fly to an alternate airport because of a strike at our destination airport.We expect to land in 50 minutes.88、塔台通知我们目前没有停机位，请大家在飞机上等待。

The control tower has informedus that our assigned parking area is not yet clear.We have been asked to wait here for a moment.89、机长通知由于我们遇到强大的顶风，飞机需要在杭州机场加油。预计到达时间将要晚50分钟。

The captain has informed us that due to a strong adverse wind,our plane need more fule.So we will land at Hangzhou airport for refueling.And the estimated time of arrival will be 50 minutes behind the schedule.90、有3名无人陪伴儿童，年龄分别是7岁，5岁和4岁。请你来照料他们。头等舱（经济舱）有一名CIP（VIP，遣返人员），两名旅客订素食（穆斯林餐，犹太餐）。

There are 3 UMs aged seven,five and four.I’d like you to take responsibility for them.There’s one CIP(VIP,repatriate)traveling first class(economy class).We have two passengers who have ordered vegetarian meals(Moslem food,Kosher meal).91、在服务中，无论是哪一种服务，乘务员都要注意相互协调，特别是餐饮服务，避免漏送，或将饮料打翻在旅客身上。

During the service,whatever kind it is,all the attendants should coordinate with each other,and pay special attention to meal and beverage service to avoid missing delivery and not to splash on the passengers.92、旅客下飞机以后进行最后一次客舱检查，确认旅客没有丢下任何物品，如发现任何遗失物品，请转交地面服务员或事物招领处。

One final check is necessary after the passengers have deplaned.We must be sure that the passengers haven’t left behind any personal effects.If any are found,they are turn over to the ground attendants or the Lost and Found.93、总之，机组成员之间良好的协作是每次航班顺利运作的核心。

In general,good coordination among the members of the crew is the heart of smooth functioning on each flight.94、乘务员的化妆训练在许多方面与职业模特接受的训练相似。

The stewardess training in grooming is in many ways similar to the training that the professional model might receive.95、这项工作让人感到兴奋的是有机会到世界各地观光。即使飞国内航班在自己的国家旅行也是满不错的。

One of the things that makes the job exciting is the opportunity to spend time in different parts of the world.Even traveling within one’s own country on a domestic.96、语言学习非常重要，尤其是英语，因为我们首先要能和旅客交流，还要学会在国外机场报告故障设备，在紧急情况下给乘客发出命令。

Language study is very important,especially English.We must be able to communicate with the passengers,learn to report a cabin fault at a foreign airport and give out instructions in the case of an emergency.97、无论有多少航空公司幕后的工作人员为航班的成功做出贡献，也无论有多少其他人参与了面对面与旅客的接触，只有乘务员给旅客留下了持久的印象。

No matter how many behind-the-scenes airline personnel contribute toward the success of the flight,or how many others participate in the face-to-face contact with the traveling public,it is the cabin attendant who makes the most lasting impression on the passengers.98、舷梯已经放好。现在您可以拿着行李下飞机了。

The ramp has just been put in its position.Now you can get your belongings and disembark.99、对不起，先生。可以让这位老先生/老太太先走吗？

Excuse me,sir.Would you please let this old man/granny go first? 100、感谢您乘坐我们的班机，希望能有幸再次和您见面。

6.空乘艺考面试英语自我介绍篇六

I was born in nineteen ninety-nine .Im in grade six. Though I am occupied with my study， I would like to spend time on my hobbies. Such as playing the piano， surfing the Internet. One of my favorite hobby is reading.

Reading has been in my life for many years， since I began to learn characters. It can not only kill the time， but more importantly， help improve my comprehension ability.

When reading， I can learn a lot. Reading Shakespeares words， I know how Hamlet looks like. Reading Socrates， I can see how great ancient Greek philosophers are.

7.空乘英语小篇七

随着国内民航运输的快速发展和商务、旅游等外籍乘客的增多，使得航空公司对于空乘专业特别是英语水平较高的空乘专业人员的需求数量大幅度增加，因此许多高校开设了空中乘务专业，还有相当一部分高校也在筹备申报之中。由于空乘专业办学时间段、经验不足、缺乏教学实践等因素，使得高校空乘专业英语教学中存在不少值得关注的问题，对于这些问题的探讨有助于找到相应的解决方法和对策，从而促进高校空乘专业英语教学水平和质量的提升。

高校空乘专业英语教学中存在的问题

学生的英语语言基础比较薄弱。从目前空乘专业招生现状来看，对于学生的外在气质、相貌、身高、体重等要求较高，而对学生的英语水平基本没有强制性要求，虽然英语口语测试在该专业招生中作为必要的一个环节，但是该环节所占的比重较低，对于整个面试环节的影响比较微弱，调查显示本科空中乘务专业学生的英语成绩普遍不够理想，大部分学生的成绩在70分以下水平。

课程设置的职业适应能力不强。目前高校空乘专业开设的英语课程主要是大学盈余和空中乘务英语，但普遍缺失讲授专业英语课程的教师，一般都有大学英语老师来进行授课，这样根本就无法满足空乘专业学生英语学习的需求，另外在教材使用上与其他艺术专业的区别也不是很大，空中乘务的专业特点并没有得到充分的突显和考虑，目前来看全国范围内尚未出现一套规范性的空中乘务专业精品教材。

管理体制缺乏科学性和规范性。目前已经开办空中乘务专业的高校几乎都把其设置在艺术类院系之中，按照一般艺术类学生的管理模式进行管理，但事实上空中乘务专业学生的职业特征与其他艺术专业的学生并不相同，在组织性、纪律性、服务意识上有较高的要求，而一般对于艺术类学生的管理模式相对较为自由、松散，这种适用于一般性艺术类专业学生的管理模式用在空乘专业学生的管理上，很难适应空乘专业的特点。

师资队伍方面的问题。大多数高校空乘专业英语教师来自普通英语教学岗位，这使得他们缺乏空中乘务专业的相关知识，缺乏相关的专业经验和经历，对于航空服务的专业知识了解较少，因此也就不能掌握最新的关于空中乘务专业发展的动态信息，对于学生需要掌握的专业技能和相关职业要求的把握也不够清晰准确，难免在空乘专业英语教学中出现理论与实际脱节、不能满足专业实践教学要求的现象和问题。

改善和提高高校空乘专业英语教学水平和质量的对策与建议

甄选英语语言水平较高的生源。空乘专业人才培养目标是塑造具有较强外语交流能力的空乘人才，为此空乘专业在招生环节中就应该注重甄选英语语言水平较高的生源，提高英语成绩在学生评价中的比重，在面试环节注重生源的英语口语水平，从而引导致力于报考空乘专业的学生在高中阶段就夯实好自己的英语基础和口语水平，改变家长、学生和社会对于空乘专业报考要求的一些误解。

以职业能力为导向科学设置英语课程体系。基于目前国内外民航业的发展状况，空乘专业英语教学中要重点培养学生的职业能力，为此空乘专业的英语课程设置应该从社会职业发展的需要和岗位的具体特点出发，以职业能力为导向，在英语教学中课程内容要强调应用性，教学过程中要注重实践性，根据民航发展的动态信息，要考虑增设新的英语课程，以满足民航公司不断拓展的业务需求，此外还要以科學的评估手段对学生的英语学习情况和效果进行评价，并针对出现的问题采取措施加以化解。

根据空乘专业特点实行单独管理。空乘专业学生的职业特点客观上要求对其进行单独管理，采用适应该专业特点和未来职业特点的管理模式，由于空乘专业对于安全性、组织性、纪律性、职业性要求较高，可以考虑采用军事化或半军事化的方式对其进行管理，加强学风建设，重教和严管相结合，从而为学生创造良好的生活、学习环境，适应空中乘务专业的特点。

注重师资队伍建设。空乘专业英语教学不仅要求教师要具备扎实的英语知识和丰富的教学经验，还需要具备航空服务领域的专业知识，因此加强这种复合型教师队伍建设就至为重要，为此需要加强师资培训，可以通过派遣专业英语教师到民航公司一线参与实际工作、挂职锻炼等方式来提高民航业务知识，另一方面也可以考虑具有航空服务专业知识的教师专门进行英语语言的锻炼和学习，从而提高英语水平。

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