商务英文信函格式大全

商务英文信函格式大全（11篇）

1.商务英文信函格式大全 篇一

您的商务信函写作能力直接影响到买家对您公司的评估。您给他的每一份信函、邮件或者传真，都代表着您公司的形象，显示您公司的水平和实力，同时，相信您也一定是用这种方式来评估和了解您的买家。所以，商务信函写作决定了您能否以专业的方式跟买家进行有效的沟通，在您的业务往来中占据着举足轻重的地位。

商务信函写作前言

作为一家外贸出口企业，您必须经常跟您的国外客商打交道。因而，各种商务信函的写作成了您工作中的一个重要部分。您是否有这样的感受，花费了大量的时间和精力，对自己所写的信件是否专业、是否符合通常的规范却没有十足的把握。在本手册里，我们将为您介绍商务信函写作的基本知识和技巧，相信对您的工作具有很高的参考价值。

商务信函的重要性

也许你会问“商务信函真的这么重要吗”?

是的，答案是肯定的。

让我们一起来看看以下的调查结果。

当买家和供应商从互相并不了解的基础上开始进行业务联系时，买家通常是怎样来评估跟他联系的供应商的呢?

[参考全美最畅销的贸易书籍“Building an Import-Export Business”] 以下5个方面是买家最关心的：

供应商如何回复买家的邮件?

供应商网上的简介和/或目录是否做得专业?

当买家询问信息时，供应商是否完整答复所有问题?

供应商的信头是否写明了公司地址和传真号码?

供应商如何答复买家提出的要求?

供应商多久做出答复?

供应商是否愿意对产品进行修改?

买家询问多个问题时，供应商是否答复所有的问题?

供应商的信用如何?

供应商的银行信用记录如何?

供应商银行帐户开立的年数?

大致的通常收支情况?

银行给供应商的贷款额度?

银行对供应商的帐户情况是否满意?

供应商贸易往来的信用如何?

合作者与该供应商的合作年数?

供应商可承受多大的定单?

交货是否及时?

是否能准确地完成定单?

供应商是否使用了标准质量管理认证体系?

比如ISO 9000、ISO 14,000(环境)、Hazard Analysis at Critical Points

(适用于出口美国的海产品)

由此可见，您的商务信函写作能力直接影响到买家对您公司的评估。您给他的每一份信函、邮件或者传真，都代表着您公司的形象，显示您公司的水平和实力，同时，相信您也一定是用这种方式来评估和了解您的买家。所以，商务信函写作决定了您能否以专业的方式跟买家进行有效的沟通，在您的业务往来中占据着举足轻重的地位。

商务信函的基本结构

传统信件

这里我们介绍一种商务信函中最通用的格式-齐头式。主要特征就是每行均从左边顶格写，常常采用开放式的标点方式，即除了信文部分，其它部分在必要时才使用标点。信中各段落之间均空一行。

1、信头 The heading

信头就是指书信中发信人的地址和发信的日期等。

通常情况下，公司都会专门印制带有信头的信笺纸，包括发信人的姓名，地址，电话，传真等。当我们撰写传统信件时，直接使用这种信笺纸就可以。

2、编号(写信人的名字缩写)和日期 The sender name and the date

这部分内容是为了方便今后查询信件用的。

3、封内地址 The inside address

这里就是指收信人的姓名和地址，一般写在信笺的左上方。收信人名称地址的格式和信头的格式相同，但必须把收信人的姓名一并写出。另外，如果不是完全公事化的书信往来，或者已经从公事的关系渐渐发展成为带有私人性质的友好信件往来，由于称呼这一栏的内容已经说明了收信人的身份，所以可以不必填写封内地址。

4、事由 The subject heading

事由也就是我们通常说的主题，可以直接写明信件的重点，让人不必读完全信才了解到信的内容。所以事由要写得简明扼要。

5、称呼 The salutation

指对收信人的一种称呼。

较常使用的.有Dear Sirs, Dear Madam, Dear Mr. XX,。称呼后面的标点，一般使用逗号。称呼里的第一个字母要大写。

6、开头语 The open sentences

2.商务英文信函格式大全 篇二

由于各国的文化习惯和礼仪、礼貌都存在着一定的差异, 我们在写作英文信函的时候, 也要注意文化差异和表达习惯的不同, 要采用对方能够接受的语言表述方式, 以免造成不必要的误解。礼貌、得体的信函表述还可以为商务洽谈赢得有利的机会, 对商务纠纷的化解起到积极的作用。

在撰写英文商务函件的时候, 首先要有一个正确的定位和态度, 要使双方的交流建立在平等互利的基础上, 语言要亲切、自然, 不要为了讨好对方而显得过分谦卑, 避免一些虚伪的客套和奉承, 这样更容易赢得对方的理解和信任。另外, 要想让商务信函在对外贸易中更好地发挥积极的作用, 我们还要注意礼貌语的得体运用以及沟通的技巧。要让对方感受到自己被尊重, 适度的赞扬和表示亲近也是很好的表现方式, 让对方感到亲切, 愿意继续进行贸易上的交流和合作。

一、以亲切温和的语气开篇

一般来说, 商务信函的开头语可以用来简要地表明来信的意图, 起到提纲挈领的作用, 用语要简明扼要、清晰明了。开头部分的语句不能过于生硬, 要亲切、自然, 给人良好的印象, 愿意继续阅读函件, 还要考虑到与对方的关系, 礼貌、得体地进行表达。根据写信的目的不同, 可以运用不同的开篇方式, 比如:“We are pleased to inform you that…”“The purpose of this letter is to inform you that (of) ”表达将某事告知对方的意思, 这样的句型显得比较正式, 让对方有被重视和尊重的感觉, 还可以明确写信的意图。

二、注意情感上的沟通

商务函件的主要功能是进行商务交流和沟通, 但是我们在撰写商务函件的时候, 也不能忽略同对方情感上的沟通, 在陈述事实和提出问题的同时, 要表达出对对方的关切和体谅。即使是指出对方的错误, 也要注意表达的技巧, 不能使对方感到面子受损。良好的情感沟通不仅是礼貌和得体的基本要求, 更会对贸易往来起到积极的作用, 许多不必要的纠纷也可以随之化解。比如, 当在贸易往来中发生问题的时候, 我们在信件中可以用这样的句型:“we are grieved to hear of (about) ”或者“To our deep regret we were informed that (of) ”对所获悉的事实表示遗憾, 这样的说法会让对方感受到被关心和理解, 接下来的事情处理起来也会变得更容易一些。

三、婉转地表示拒绝

有些时候, 我们在商务信函中, 需要表达拒绝的意思, 当对方提出的要求我们不能接受或者意见不能达成一致的时候, 我们就要表示拒绝。如何礼貌地拒绝对方, 又能得到对方的宽容和理解, 就是我们在语言表达时应该考虑的问题。当我们表达拒绝的时候, 一定要传达出不得已或者已经尽到努力但却不可改变的意思, 这样往往容易得到对方的谅解, 言辞也比较委婉, 不容易激化矛盾。可以用这样的句子:“It is most regrettable that we have to inform you that (of) …”“It causes me much sorrow to have to say that…”表达不得已或者很遗憾的心情。

四、表达谢意或者致歉要真诚

如果我们在信函中想要表达对对方的感激之情, 或者因为某些原因需要向对方致歉的时候, 一定要注意以真诚的态度来叙述, 要针对具体的问题, 诚恳地表达谢意或歉意。表达谢意是一种很好的传达礼貌的方式, 对他人的工作和努力表示谢意和赞赏, 会产生积极的作用。比如, 可以说:“Please accept our thanks in advance for your usual kind attention.”或者“We request you to accept our warmest thanks for the anticipated favour.”对对方的帮助表达诚挚的谢意。

适时地表达歉意, 赢得对方的体谅, 也是一种缓和双方关系, 增进感情的好方法。有些事情虽然不大, 但极有可能被对方误解, 比如发信延迟或者没有及时回应等等, 遇到这样的情况, 我们最好在信重表示一下歉意, 可以说:“I hope you will excuse me for not having replied to you until today.”其他方面的致歉还可以用“We wish to crave your kind forbearance for this trouble.”或者“We tender you our apology for the inconvenience this error may have caused you.”

摘要：商务信函的写作是日常商务交流中不可缺少的, 在写作商务函件的时候, 除了要注意语言表述的简明和准确, 还要注意礼貌原则的运用, 以更好地发挥商务函件对对外贸易的积极作用。

关键词：礼貌原则,英文,商务函件,应用

参考文献

[1]、蒲宏亮。浅析商务英语信函写作中礼貌原则的运用技巧[J]。科技创新导报。2009 (19)

[2]、任春梅。浅论礼貌原则下商务英语信函的委婉表达[J]。中国商贸。2011 (02)

[3]、郎睿娟。从中西礼貌原则的异同看英文商务信函的写作[J]。商场现代化。2008 (36)

[4]、孙菲阳。浅谈英文商务信函中礼貌原则的特征及应用[J]。知识经济。2010 (13)

3.商务英文信函中礼貌原则的运用 篇三

[关键词] 商务英语写作 礼貌原则

随着全球经济一体化的飞速发展,我国的对外经济贸易往来日益频繁。商场犹如战场，如何在激战中转危为安,扩大市场,赢得胜利? 商务沟通技巧显得尤为重要。其中,商务英语写作中的礼貌原则构成了商务沟通技巧中的原则基调，是商家最主要、最锐利的武器之一。礼貌的商务英语信函彬彬有礼, 谈吐得体脱俗,它重视对方的观点,尊重对方的权利、愿望和需要,迎合对方的心理,能产生令人愉快的感觉, 在对方的心目中树立起一种正直、热情、有良好文化修养和职业道德的形象，从而带来无限的商机，促成和扩大对外贸易。本文就语用学中的礼貌原则理论在商业英语书信中的运用加以论述。

一、 礼貌及礼貌原则

礼貌，英文是courtesy,其英文解释为：courteous behavior, good manners; courteous remark or act（客气话，礼貌的举止）（《牛筋英汉双解词典》）；a polite of kind action or expression （《朗文英语词典》）；gracious politeness; a polite, helpful, or considerate act or remark; an act or usage intended to manor of compliment (《韦氏世界英语词典》）。从英文词义结实中可以看出，在写英文书信时，要想做到courtesy，其用语应该是一种“a polite way, helpful way ,a kind expression”。

英国语言学家Geoffrey Leech 等人提出礼貌原则(politeness principle),认为在所有的语言交际中,说话人和听话人之间应尽量地表示礼貌(maximize the expression of polite beliefs) 和尽量减少不礼貌的表达方式(minimize the expression of impolite beliefs)。这一原则对商务英语写作具有特别重要的意义。

二、 莱可夫的的礼貌规则在商务英语写作中的体现

1.不要强求于人。说话人避免使听话人去做不情愿做的事情, 要么改变自己的谈话方式, 要采用征求对方意见或表示道歉的形式, 以免强人所难。

2.给对方留有余地。说话人希望劝说听话人做某事, 他会采取某种说话方式,以便让听话人有一定选择余地, 决定做还是不做,他的选择不一定满足说话人的愿望。

3.增进相互间的友情。增进交际双方的友谊或友情。它会使听话人产生好的感觉。

三、礼貌原则在商务英语写作中的运用

在莱可夫礼貌原则的指导下,商务写作中通常可采取一些写作策略技巧:

1.尊重性

指从对方的角度来考虑和看待问题。采取对方立场 ,从对方利益出发,使对方感到自己的重要性受到尊重。为此，我们可以采取如下方法和手段：

（1)使用第二人称(you, your)，这样使交往更加真诚、有礼貌。试比较下列句子：

① You will be able to receive a full refund of deposit if you return the goods within a week.

您如果能在一星期内退货,就能得到全部定金退款。

We cannot refund your deposit unless you return the goods within a week.

除非你们在一星期内退货,否则我们不退还定金。

(此例中同样的内容用第一人称(We) 会使对方感到比较冷淡。）

② I think that you did a good job in selling our products.

You did a good job in selling our products in your area.

（此例中第一句虽合情合理,但没有完全采取对方立场。用“我认为”这种句型在一定程度上剥夺了对方的荣誉感,使人感到似乎不是你工作出色, 而是我给你这样一种赞许。第二句以对方为中心, 更能让人接受。）

（2）将命令式改为请求式:请求式能够避免居高自傲,体现双方的平等地位。我们常常用“ I wish. . . ”, “ I hope. . . ”,“ I think. . . ”,“ I’d like to. . . ”, “Please. . . ”等句型来提出要求或表达意愿,语气委婉,观点鲜明。例如:

① Would you please send us your catalogue together with detailed offer?

请寄样品目录并详细报价。

② We hope to enlarge our trade with your country and intend to grant you 3 % discount .

我们希望扩大与贵国的贸易,并准备给你方3%折扣。

2.确定性

尽量避免否定的表达方式, 从而减少贸易分歧的几率。肯定性的词语强调积极的方面,给人愉快的感觉,否定性的词语强调消极的方面,给人不愉快的暗示。直截了当地加以否定,对方也许会失去继续谈判的兴趣,甚至认为不给他面子,引起双方贸易关系的破裂。可使用方法如下：

（1）使用积极的词汇或词组，如pleasure, pleased,glad,appreciate等词。

如:We should appreciate it if you could advance shipment.

试比较：

Your complaint about the quality of the machine we supplied you is regrettable.

I’m sorry that the quality of the machine we supplied you is regrettable.

（本例中complaint 是消极词汇 而sorry是个积极词汇）

（2）用副词unfortunately, scarcely, hardly, really等来弱化否定语气

如：Unfortunately, we did not receive your order before the new prices were introduced.

很不幸,我们在实施新价格之前未能收到你方订单。

I am really sorry that our products can hardly satisfy your requirement.

对我方产品难以满足你方要求,甚感抱歉。

3.委婉性

指从语气角度来调整语言, 使整篇信件的语调和谐悦耳。我们可以采取如下方法和手段：

（1）情态动词的使用:情态动词的一般过去式表示现在或将来的时间,以使谈话的语气更为婉转，带有更多的商量口吻。例如在表示询问，请求或表达与对方不同的观点时，如果用“Can you. . . ?”“Will you. . . ?”“I want . . . ”“I wonder. . . ”。

如:Could you please quote price inclusive transportation and insurance, and inform me when deliver?

I wondered whether you could make delivery in the middle of June.

(2) 使用虚拟语气：提出建议或请求时，语气委婉含蓄,具有更多的磋商余地,这样更有利于在平等信任的基础上,达成贸易协议。

如:If the quantity were not so large, we could not give you such a high discounts.

如果不是因为这么大的订量,我们是不能给这么高的回扣的。

May we suggest that you make some allowance on your quoted prices so as to enable us to introduce your goods to our customers?

建议贵公司在报价上让一步,以便我们能将你方货物介绍给我方买主。

(3) 使用被动语态:在表示否定意思时,常采用被动语态。这样可以避免语气咄咄逼人,引起对方反感,不利于双方在融洽的气氛中建立贸易关系。

如:Shipment should be made before October，otherwise we are not able to catch the season.

The price list was not enclosed in your letter.

4.商务信函的书信格式 篇四

日期：date: 23 december XX

地址：mr.james green

sales manager

bbb plc

55-60 old st, london e6 6hg

称谓：dear mr.green(dear gentlemen, dear sir, dear sirs, dear madam)

2.the body part of a business letter

标题（可以不要）

正文

3.look at the two endings of business letter below.notice the useful phrases that are used in these letters.(1)please let me know if this is convenience.i look forward to hearing from you.best wishes

yours sincerely,(signature)

ms.gillian janes

personnel nanager

(2)please phone us to confirm the details.we look forward to receiving your comments.yours faithfully

(signature)

for ms.gillian jones

5.中文商业商务信函的写作格式 篇五

如同一般信函，商业信文一般由开头、正文、结尾、署名、日期等5个部分组成。

(1)开头

开头写收信人或收信单位的称呼。称呼单独占行、顶格书写，称呼后用冒号。

(2)正文

信文的正文是书信的主要部分，叙述商业业务往来联系的实质问题，通常包括：①向收信人问候；

②写信的事由，例如何时收到对方的来信，表示谢意，对于来信中提到的问题答复等等；

③该信要进行的业务联系，如询问有关事宜，回答对方提出的问题，阐明自己的想法或看法，向对方提出要求等。如果既要向对方询问，又要回答对方的询问，则先答后问，以示尊重；

④提出进一步联系的希望、方式和要求。

(3)结尾

结尾往往用简单的一两句话，写明希望对方答复的要求。如“特此函达，即希函复。”同时写表示祝愿或致敬的话，如“此致敬礼”、“敬祝健康”等。祝语一般分为两行书写，“此致”、“敬祝”可紧随正文，也可和正文空开。“敬礼”、“健康”则转行顶格书写。

(4)署名

署名即写信人签名，通常写在结尾后另起一行(或空一、二行)的偏右下方位置。以单位名义发出的商业信函，署名时可写单位名称或单位内具体部门名称，也可同时署写信人的姓名。重要的商业信函，为郑重起见，也可加盖公章。

(5)日期

6.商务信函的英文书写规则 篇六

实例解说：

1、The ABC Co. is one of our big buyers

(ABC 公司是我们的大买主之一。)

这句话如果是用来答复对ABC公司的资信的调查的，就不具体，因为“大买主之一”究竟大到什么程度，不明确，因此最好改为：

The ABC Co. placed U.S.$150,000.00 worth of business with us last year.

(ABC公司去年与我公司做了15万美元的业务。)

2、These brakes stop a car within a short distance.

(这些制动器在短距离内能把车刹住)

这是介绍商品性能的，很不具体。如在“短距离”内是多大的距离，是什么样的制动器，能制动什么样的`车，等等。最好介绍得具体，便于人们选购。该句可改为：

These Type XYZOI power brakes stop a 2.5-ton car traveling 70 miles an hour, within 250 feet.

3、We wish to confirm our telegram dispatched yesterday.

(我们确认昨日打出电报)

在商业信中确认发出的电报，信件等的时间，最好具体说名X月X日，尽量避免使用yesterday(昨日)，today(今日)一类笼统的词汇，所以上述这句话最好改为：

We confirm our telegram of January 16.

7.八种经典中英文商务信函 篇七

第一种、介绍信 Letters of Introduction 实例之一：Dear Mr./ Ms.This is to introduce Mr.Frank Jones our new marketing specialist who will be in Londonfrom April 5 to mid April on business.We shall appreciate any help you can give Mr.Jones and will always be happy toreciprocate.Yours faithfully尊敬的先生/小姐，现向您推荐我们的市场专家弗兰克琼斯先生。他将因公务在四月 15 日到四月中旬期间停留伦敦。我们将非常感谢您向琼斯先生提供的任何帮助，并非常高兴施以回报。您诚挚的

实例之二：Dear Mr./ MsWe are pleased to introduce Mr.Wang You our import manager of Textiles Department.Mr.Wang is spending three weeks in your city to develop our business with chief manufacturesand to make purchases of decorative fabrics for the coming season.We shall be most grateful if you will introduce him to reliable manufacturers and give himany help or advice he may need.Yours faithfully尊敬的先生/小姐，我们非常高兴向您介绍我们纺织部的进口经理王有先生。王先生将在你市度过三周，他要与主要的生产厂家拓展商务并为下一季度采购装饰织品。如能介绍他给可靠的生产厂家，向他提供所需的任何帮助或建议，我们将不胜感谢。您诚挚的

第二种、约定 Appointments 实例之一：Dear Mr./Ms Mr.John Green our General Manager will be in Paris from June 2 to 7 and would like to come and see you say on June 3 at 2.00 p.m.about the opening of a sample room there.Please let us know if the time is convenient for you.If not what time you would suggest Yours faithfully尊敬的先生/小姐我们的总经理约翰格林将于六月 2 日到 7 日在巴黎，有关在那开样品房的事宜，他会于六月3 日下午 2：00 点拜访您。请告知这个时间对您是否方便。如不方便，请建议具体时间。您诚挚的

以下为回信范文Dear Mr./ Ms Thank you for your letter informing us of Mr.Green’s visit during June 2-7.Unfortunately, Mr.Edwards our manager is now in Cairo and will not be back until the second half of June.He would however be pleased to see Mr.Green any time after his return.We look forward to hearing from you.Yours faithfully尊敬的先生/小姐谢谢来函告知我方六月 2-7 日格林先生的来访。不巧，我们的总经理艾得华先生现正在巴黎，到六月中旬才能回来。但他回来后愿意在任何时间会见格林先生。希望收到您的来信。您诚挚的Back to Top 实例之二：Dear Mr/MsI represent the W/P Electronics Company in Dallas and will be in

Kunming from nextMonday to Friday October 5-9.I should like to call on you to discuss our new monitor.Would 0930 hours on Tuesday October 6 be convenientI shall be in Beijing at the Great Wall Hotel from Tuesday September 29 until SundayOctober 4 where a message will reach me.If the day is not convenient will you pleasesuggest another.Yours faithfully尊敬的先生/小姐我是达拉斯 W/P 电子公司的代表，将于下周一到周五（10 月 5-9 日）住留昆明。我乐于请您商讨我们新的显示器。星期二即 10 月 6 日上午 09：30 是否方便？从周二，即 9 月 29 日，我将住在北京的长城宾馆，直到周六，即 10 月 4 日，在那会有通知给我。如商讨日期不方便，请另外建议。lt 以下为回信范文 gtDear Mr/MsThank you for your letter of September 26.We shall be very pleased to see you and discussyour new monitor but October 6 is not suitable.We will be happy to meet with you at 9:30a.m.on Wednesday October 7 if the time is convenient for you.We look forward to meeting you.Yours faithfully尊敬的先生/小姐我们将很高兴与您会面并与您商谈新的显示器，但 10 月 6 日不太合适。如方便的话，我们愿在 10 月 7 日与您会面。期待与您见面。您诚挚的

实例之三： Dear Mr./ MsI am at present in Hamburg visiting the harbour with a view to making known our new typeof container for use in Europe.I shall be in Antwerp on Wednesday 4th June and should like to call on you at 2.00 p.m.on that day.If I do not hear from you to the contrary I shall assume that it will be convenient for me tocall at that time.Yours faithfully尊敬的先生/小姐我现正在汉堡参观港口，以让欧洲了解并使用我们的新型集装箱。星期三即六月 4 日，我将到安特卫普，我会于当天下午 2：00 打电话给你。对此约定如不来信，我将认为于这个时间打电话是方便的。您诚挚的Back to Top4.Dear Mr./ MsMr.Jack Baron our personnel director has asked me to acknowledge your application forthe post of accountant and to ask you to come to see him on Friday afternoon 5th July athalf past two.I will appreciate your letting me know whether you will be able to come.Yours faithfully尊敬的先生/小姐杰克巴伦先生，我们的人事主任，让我向你申请会计职位表示感谢，并请你于 7 月 5 日星期五的下午两点半来见他。是否能来，请告知，多谢。您诚挚的Back to Toplt 以下为回信范文 gtDear Mr./ MsThank you for your letter of yesterday inviting me to come for an interview on Fridayafternoon 5th July at 2:30.I shall be happy to be there as requested and will bring mydiploma and other papers with me.Yours faithfully尊敬的先生/小姐谢谢昨日来信通知我面试，我将于要求的 7 月 5 日，周五下午两点半到达，并带去我的证书及其它书面材料。你诚挚的

第三种、通知与确认 Acknowledgments amp Confirmations

实例之一： 通知对方接到来信 Acknowledging receipt of letters1.Dear Mr./ Mshank you for your letter No.A-3 of 6th May offering us 6 UI-4 Viewdatas.We have passedit on to our Technical Department for their consideration.We shall reply as soon as possible.Yours faithfully尊敬的先生/小姐谢谢您五月六日标号为 A-3 的来信，该信向我们提供 6 UI-4 图像数据。我们已把该信转给了技术部，备他们考虑。我们将尽快回信你诚挚的Back to Top2.Dear Mr/MsWe have today received with thanks information concerning transactions on the New YorkWheat Exchange which will be made full use of by our research department.We look forward to further cooperation with you.Yours faithfully尊敬的先生/小姐我们今天收到了有关纽约小麦交易所的业务信息，非常感谢，我们的研究部门将充分利用这些信息。期待与你进一步合作。你诚挚的

实例之二： 确认达成的协议 Confirming agreements reached3.Dear Mr./ MsLast Friday when we were discussing the problems of defective containers.You suggestedthat I simply mail you a report each month on the number of return by customers rather thansend the defective containers to you.I plan to put this into effect at once.But I first want to make sure that I understand youcorrectly.If I don’t hear from you within the coming week I’ll assume that you approve.Yours faithfully尊敬的先生/小姐上周五，我们讨论了次品集装箱的问题，你建议我只需把顾客每月退回的次品集装箱的数量写个报告给你，而不是直接退集装箱。我计划立即付诸现实。但我想确认我理解正确，到下周为止，如我不能收到你的来信，我即认为 你没有异议。你诚挚的4.Dear Mr/MsWe write to confirm our agreement reached during our conversation on 9th June aboutspecial discounts on M-S Acoustical Partitions as described on page 8 of our catalogue.These prices will prevail through 30 June.Partition dimension Regular Price Each Special price Each12 or more4X4’ US 112.75FOB Bern US98.20 FOB Bern4x5’ US132 115.505x5’ US152.75 129.85We will be happy to receive your orderYours sincerely尊敬的先生/小姐我们写信想确认六月九日谈话中就 M-S 声音隔板特别折扣达成的协议。这些隔板在我们目录泊第八页有描述。下列价格六月三十日前有效：声音隔板规格 每只常规价 每只特别价（12 及以上）4X4’ US 112.75FOB 波恩 US98.20 FOB 波恩4x5’ 132 115.505x5’ 152.75 129.85我们将很荣幸收到你的定单你诚挚的5.Dear Mr/MsAs our telephone negotiation this morning was very brief and proceeded so smoothly Ithought it might be advisable to summarize the agreement:I offered US56/kg CIF EMPYou asked for US60I countered US58/kgYou accepted the figureI look forward to signing the contract when we meet next week.Yours faithfully尊敬的先生/小姐今天上午我们的电话协商简短而融洽，我想

简单总结一下协议：我报价为：US56/kg CIF EMP，你还价为 US60，我让价为 US58/kg你同意这个价格。下周见面时我期待能签订合同。你诚挚的

第四种、告示 Announcements 实例之一： 开业 Opening of new businessDear Mr./ MsWe have opened at the above address a sales office for our products here in New York.Weemploy a staff of consultants and a well-trained service department which makes routinechecks on all equipment purchased from us.We would be pleased if you would take full advantage of our services and favorableshopping conditions.We fully guarantee the quality of our products.Yours faithfully尊敬的先生/小姐，我们已在纽约上述地址为我们的产品开设了一家办事处。我们雇有一个咨询人员和一支受过良好训练的服务队伍，可以为从我处购买的设备进行日常检查。如果你能充分利用我们的服务和良好的购物环境，我们会很高兴。我们全面保证产品的质量。你诚挚的

实例之二： 建立办事处 Establishment of new branchDear Mr./ MsOwing to the large increase in the volume of our trade with this country we have decided toopen a branch here with Mr.Wang Lo as manager.The new branch will open on 1st Marchand from that date all orders and inquiries should be sent to Mr.Wang Lo at the aboveaddress instead of to our London office.We take this opportunity to express our thanks for your cooperation in the past.We hopethe new arrangements will lead to even better results.Yours faithfully尊敬的先生/小姐，因在该国贸易额大量增加，我们决定在这里开设一家分支，由王洛先生任经理。新办事处将于三月一日开业，今后所有的订单和询价请按上述地址送到王洛先生那，而不是伦敦办公室。我们籍此机会向您过会与我们的合作表示感谢，我们希望新的安排能产生好的结果。你诚挚的

实例之三： 歇业 Discontinuation of businessDear Mr/MsWith the demolition of our premises at the above address under a redevelopment schemethe part of our business carried on there will be discontinued after the end of October.On Monday 1st October we are holding a closing-out sale.Stock on hand will be clearedregardless of cost.There will be substantial reductions in all departments andin some cases prices will be marked down by as much as one half.Stock to be cleared is unrivaled in both variety and quality.As the sale is likely to be wellattended we hope you make a point of visiting the store as early as possible during theopening days.Yours faithfully尊敬的先生/小姐，随着在经营重组计划下而取消的上述经营场所，该处的业务将于十月底后停止。在十月一日，星期一，我们将组织一次清仓销售，现有库存不论成本都将清售。所有部门都将大幅消价，有的商品折价会达一半。清仓商品无论

种类还是质量都无可挑剔。因此次销售参加人员可能较多，我们希望您在清仓销售期间尽早来。你诚挚的

实例之

四、更改名称和地址 Change of name and addressDear Mr./ MsAt our company meeting on 4 September it was decided that the name of our companywould be changed to CNMIEC Lee Co.At the same time it was decided to move thecompany from the above address to No3-6 Broadway Street.We will appreciate your informing the appropriate departments of these changes.Yours faithfully尊敬的先生/小姐，在公司九月四日的会议上，我们公司的名称已决定改为 CNMIEC 李氏公司。同时公司由现在地址移到百老汇街 3-6 号。如能把这些变化通知相关部门，我们将不胜感激。你诚挚的

实例之五： 新的任命 New appointmentDear Mr./ MsWe wish to notify you that Mr.Robert Smart who has been our representative in SouthwestEngland for the past seven years has left our service and therefore no longer has authorityto take orders or collect accounts on our behalf.We have appointed Mr.Fred Peterson in his place.Mr.Peterson has for many years beenon our sales force and is thoroughly familiar with the needs of customers in your area.Wetrust you will have good cooperation from him.Yours faithfully尊敬的先生/小姐，我们在此通知您，过去七年在英格兰西南任我们代表的罗伯特斯马特先生已离开我们公司，他不再代表公司接受订单收款。我们已任命弗莱德彼特森代替他的位置。彼特森先生已在我们的销售部门任职多年，完全熟悉你地区顾客的需要。我们相信您和他能有好的合作。您诚挚的

实例之六： 公司的建立与重组Establishment or reorganization of companyDear Mr./ MsWe are pleased to announce that as of 1st June our firm will merge with D amp W Co.of thistown to form the new firm of CN/CW Co.The new firm will carry on business at 6 Rue deToqueville Tripoli to which address please send all communications after 31st May.We appreciate the confidence you have placed in us in the past and look forward tocontinued dealings with you.Yours faithfully尊敬的先生/小姐，我们高兴的宣布，由于六月一日我们公司将于该镇的 DampW 公司合并，成立新的 CN/CM 公司。新公司将在 Tripoli 的 Rue de Toqueville 六号办公，五月三十一日后所有信息请寄新地址。我们感谢您过去对我的信任并希望继续与您来往。您诚挚的

第五种、咨询 Consultation 实例之一： 询问信息Dear Mr./ MsWe are much concerned that your sales in recent months have fallen considerably.At firstwe thought this might be due to a slack market but on looking into the matter more closelywe find that the general trend of trade during this period

has been upwards.It is possible that you are facing difficulties of which we are not aware.If so we would like toknow what we can do to help.We therefore look forward to receivingfrom you a detailed report on the situation and suggestions as to how we may help inrestoring our sales to their former level.Yours faithfully尊敬的先生/小姐，我们非常关心你方销售近几个月大幅度下降。开始我们以为是市场疲软，但仔细研究问题，我们发现过去这段时间贸易的总趋势是上升的。有可能你方面临我方还不知道的困难，如是这样，我方想知道是否能帮助什么。我们期望收到关于问题的详细报告，及建议我们怎样帮助才能把销售恢复到原来的水平。您诚挚的

第六种、道歉与解释 Appology amp Explanation 实例之一：Dear Mr./ MsWe are sorry we cannot send you immediately the catalogue and price list for which youasked in your letter of March 10.Supplies are expected from the printers in two weeks andas soon as we receive them we will send you a copy.Yours faithfully尊敬的先生/小姐，对三月十日来信所要目录和价格单，很抱歉不能马上寄去。印刷商两周后供货，一旦收到，我们将给您寄去一份。您诚挚的

实例之二： Dear Mr./ MsI was very concerned when I received your letter of yesterday complaining that the centralheating system in your new house had not been completed by the date promised.On referring to our earlier correspondenceI find that I had mistaken the date for completion.The fault is entirely mine and I deeply regret that it should have occurred.I realize the inconvenience our oversight must be causing you and will do everythingpossible to avoid any further delay.I have already given instructions for the work to havepriority and the engineers working on the job to be placed on overtime.Thesearrangements should see the installation completed by next weekend.Yours faithfully尊敬的先生/小姐，昨天收到你的来信，抱怨你新家的中央加热系统未按规定时间装好，对此我非常关心。参考较早的通信，我发现我搞错了完成日期。错误完全是我的，对此我非常抱歉。认识到我们的疏忽给你造成的不便，我们将竭尽全力避免再耽搁。我已指示这项工作优先做并让工程人员加班。这样安排会于下周完成安装。你诚挚的

第七种、提示 Attention 实例之一：Dear Mr./ MsOn 14 November I submitted a bill for services rendered to your office at the LilleInternational Exposition.More than a month has now elapsed without payment oracknowledgment of my bill.Please check this oversightand remit payment at your earliestconvenience.I look forward to future services to your corporation.Thank you for your

prompt attention to this matter.Yours faithfully尊敬的先生/小姐，十一月十四日我向你办公室在 Lille 国际博览会上提供的服务提交了帐单。一个月过去了你既没有付款也没有认可帐单。请检查这一疏忽并在最方便的时候付款。期望以后还为你公司服务。谢谢您能对此事尽快重视起来。你诚挚的第八种、感谢信 Thank-You Letter实例之一：Dear Mr./ MsThank you for your letter of June 4 enclosing an account of the organization and work ofyour Chamber of Commerce and Industry.We are very grateful for such a detailed account of your activities.This information iscertain to help increase our future cooperation.Yours faithfully尊敬的先生/小姐，谢谢您六月四日的来信及随信附上的说明书，该说明书描述了你们工商总会的工作与组织结构。对给我们一个你们活动如此详细的描述，我们表示非常感谢。这一信息一定能帮助促进我们未来的合作。你诚挚的

8.英文商务邀请函格式 篇八

商务活动中经常会用到邀请函，那么该如何写呢?以下为大家分享的是英文商务邀请函格式范文，希望对大家有所帮助。如果想了解更多内容，敬请关注!

英文商务邀请函格式一

Dear Mr/Ms，Mr John Green, our General Manager, will be in Paris fromJune 2 to 7 and would like to come and see you, say, onJune 3 at

about the opening of a sample room let us know if the time is convenient for you.Ifnot, what time you would suggest.Yours faithfully

尊敬的先生/小姐，我们的总经理约翰格林将于六月2日到7日在巴黎，有关在那开样品房的事宜，他会于六月3日下午2:00点拜访您。

请告知这个时间对您是否方便。如不方便，请建议具体时间。

您诚挚的，英文商务邀请函格式二

MR glue BB/CC, poplar core, Thickness tolerance +/-, M/C is below bb%, flat surface

If you dont try you will never know our quality level.you will increase your competitors absolute advantage, they have our good quality and better prices, how can you compete with them

We really want to establish long-lasting business relationship with you, so we give you these best prices.you can compare with other suppliers now.you can ask your people to test the miss this great

opportunity.if you want to try, please tell me ASAP, because the prices will be higher USDb to 1b after September bbb I think your current vendors are small factories ,right so they have lower prices with lower quality.I think they have not stable and fixed quality.if they have better orders they will not do your orders.I am looking forward to hearing from your reply.bbb please make your decision ASAP.If you want to strengthen your competitive power, please dont hesitate to ask me send the sales contract to you.英文商务邀请函格式三

Dear sir/madam:

Im delighted you have accepted our invitation to speak at the Conference in [city] on [date].As we agreed, youll be speaking on the topic XX from [time] to [time].There

will be an additional minutes for questions.Would you please tell me what kind of audio-visual equipment youll need.If you could let me know your specific requirements by [date], Ill have plenty of time to make sure that the hotel provides you with what you need.Thank you again for agreeing to speak.I look forward to hearing from you.Sincerely yours，[name]

9.商业信函格式 篇九

aearotheenvelope.Thedatemayelacedatthe

rightmargioftheage,ialignmentwiththeclosingand

signatureattheottom,orflushwiththeleftmargiifafulllocktyleiused.

正确的商业信函格式应将收信人的地址放在日期下方,距敬称上方两行处以上.与信封排列格式相同。如果用全开信纸,日期应放在信纸的右上方,与下方的结束语及署名对齐.August8,2000

Mr.JohLake

T&TCo.Ltd.25roadwayewYork,NewYork10024

DearMr.Lake,(BodyoftheLetter)

10.商业信函书写格式. 篇十

一、信头：Letter head:

包括（寄信人）公司名称、地址、邮编、电报挂号、传真号、电传号、电话号码等。通常以精美的字体印刷在信纸的顶端。

二、发文号（参考号）: Reference No:

为方便文件的归档与查询，应在较醒目的位置。通常与信头间隔两行。（在有些来信中，它常会在全信结尾后，位于左边或右边的边缘线，与写信人签名间隔两行）

三、日期：Date

所有信函必须有日期。一般与发文号间隔两行，可位于信纸的左侧或右侧。注意日期的不同写法：August 10,2001（美式）；10th August,2001（英式）一般说来，月份不宜缩写，也不宜用数字表示。

四、封内名称和地址：Inside Name & Address

收信人的名称与地址通常在日期后空两行，位于信纸的左侧。注意对收信人的称呼：

1．“Messrs”为 “Mr.”的复数，仅用于以一个人或几个人名字命名的公司前。ｅg.Messrs.Harrison Smith Co.；Messrs.BROWM & Sons

2．若收信人是公司的某一个具体的人时，常辅以礼貌称谓：Mr., Mrs., Miss或Ms.。如果不能确定收信的女士是否已婚，宜用Ms.3.在收信人名称与公司名称之间,可以加注收信人的职位、头衔。ｅg.Mr.Sarah Davies

Sales Manager

The Acme Shoe Co.Ltd.369 Peccadilly

London, WIN CBE

UK

五、称呼：Salutation

商业信函常用“Dear Sirs”或“Gentlemen”(敬启者),与封内名称和地址的内容间隔两行。直接写给某人时，可用“Dear Mr.xxx”.六、事由或标题：Subject Line/Caption

通常以下划线标出事由，以“Re”或“Subject:”开头.eg.Re: Sewing Machines Subject: Our Contract No.92125.Your L/C No.91897Sewing Machines

七、正文：Body of the letter

11.英文信函种类介绍 篇十一

邀请信、推荐信、求职信、辞职信、感谢信、投诉信、道歉信、祝贺信、表扬信、慰问信、介绍信

邀请信及回复Invitation Letters and Reply

We would like to extend a formal invitation for you to visit our Corporate Headquarters in Michigan.We would like to extend to you an invitation to be our guest speaker at our annual conference to be held at ….Hotel at 2 o’clock, June 18.It is our great honour to have you all witness the ceremony with us.Your accommodation during your stay would be made at our expense.We are eagerly anticipating your arrival to discuss face-to-face the possibilities of working together.Please send your reply to us by May 30.Thank you so much for your warm invitation …..But I find the rush of business makes my acceptance of the invitation impractical.Please accept my regards, and I will try to make it next time.I regret that I’ve already made plans for that evening and will not be able to attend.推荐信Letter of Recommendation

I’m writing to recommend to you Mr.…, one of my best students, for acceptance to your college.I am very glad of this opportunity to give Li Wei a reference.I’ve found her to be an innovative, ambitious and reliable employee.I wish you will gain a great deal from Tony’s presence at your company.求职信Letter of Application

内容包括： 1）你是怎样知道有空缺的2）简述你感兴趣的理由，为何相信自己能胜任 3）要求面试 4）告知联系方式

I saw your advertisement for an export manager in the China Daily of July 8 and I would like to apply for the position.I would be grateful if you could send me an application form and further information about the salary and working conditions.Enclosed please find a photocopy of my university diploma, grade report as well as two letters of recommendation.I would appreciate an interview at your earliest convenience.辞职信 Letter of Resignation

I regret to inform you that I will be resigning my position with the company on August 26.I would like to let you know how much I’ve enjoyed working with you here.I’d like to express my sincere gratitude for all the help that I have received in the past 5 years.I do apologize for any inconvenience this may cause.My new position will give me an increase in salary and greater possibilities for promotion.1

感谢信Thank-you Letters

收到庆贺信、慰问信或接受款待、帮忙后向对方致谢的信函

形式和内容要看你所受惠的程度以及你和收信人之间的关系

I am writing to thank you for the nice present.I am writing to you just to tell you how much I appreciate the warm welcome you extended to my colleague Ms.Jenny Wilson when she visited your company last week.投诉信与索赔信：Letters of Complaints and Claim

投诉信与索赔信是向提供服务或货物的一方进行投诉或要求赔偿的信件。

要求：把不满意或要求赔偿的理由阐述清楚，语气要肯定，但不能生硬。

I am writing to express my extreme dissatisfaction with the delivery service in your company.Much to my regret, I’m writing the letter in order to place a complaint against the attitude of the staff …..It is my sincere hope that the problem will be solved in a mutual agreeable way.道歉信 Letter of Apology

I am writing in response to your letter of complaint about a refund for an unsatisfactory digital camera.I would like to express my apologies for missing our 10 o’clock appointment owing to some urgent business.We are sorry about the trouble and the inconvenience this has caused to you.祝贺信 Letter of Congratulation

I am writing to convey my warm congratulations upon your appointment as ….manager Please accept my heartiest congratulation and best wishes for the future.表扬信 Letter of Compliment

The purpose of this letter is to compliment your store on the excellent service.慰问信 Letter of Sympathy / condolence

How grieved I am to hear of your illness.I am truly sorry to hear of your sickness.I cannot tell you how sad I felt when I was informed of your illness.I am anxious to know how you progress, and will therefore inquire about you daily.I was deeply concerned to learn that an earthquake had just attacked your city.介绍信 Letter of Introduction

正式：1）被介绍人的资格、能力和经历；

2）希望收信人给予帮助；

3）表达感激